Rating

4.7

feedback

213

Reviews

chart

#478

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    11%
  • Less than a month
    26%
  • Less than a year
    49%
  • More than a year
    6%

Reviews Summary

The Assisty Inventory Management app has received overwhelmingly positive reviews from users. Customers praise the app for its affordability, robust features, and excellent customer service. The support team, particularly individuals like Rio, Alex, and Steve, are highlighted for their responsiveness, helpfulness, and ability to provide customized solutions. Users appreciate the app's ease of use, ability to track inventory effectively, and the variety of reports available for forecasting and ordering. However, there are some concerns raised about occasional glitches, slow loading times for reports, and the removal of certain features like editing columns. Overall, the app is highly recommended for its value in inventory management and the support provided by the team.

Highlights

Positive customer service experience and responsiveness from support team (Rio, Alex, Steve)
Affordability and robust features of the app
Ease of use and effectiveness in tracking inventory
Variety of reports available for forecasting and ordering
Occasional glitches, slow loading times, and removal of certain features

Rating Breakdown

  • 5
    92% (195 ratings)
  • 4
    6% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 13, 2024

The app works great and Alex has been super helpful in getting everything setup correctly. Highly Recommend

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Rio was helpful in setting up the app

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Very powerful tool and will be a great resource to project inventory for our business. Darius was helpful in explaining the different functionalities and answered all of my questions.

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 13, 2024

So great and quick! Waiting for the set up now :)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

We are a new business so still monitoring the accuracy of the inventory planning tools, but to date the team at Assisty have been great! They worked hard to ensure our data was "clean" before we started paying for the app, they are very responsive and engaged, and have created a new linked google spreadsheet that is very intuitive, informative and will make forecasting easy! Thanks Assisty team!!

Using app

3 months

Total reviews

4

Average rating

5.0

All reviews

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