Rating

4.9

feedback

316

Reviews

chart

#408

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    15%
  • Less than a month
    44%
  • Less than a year
    31%
  • More than a year
    5%

Reviews Summary

Assisty is highly praised for its exceptional customer support and onboarding process. Users appreciate the detailed explanations provided by the support team members like Alex, Rio, and Darius. The app is commended for its advanced inventory management features, including forecasting, stock tracking, and insightful analytics. Users find Assisty to be user-friendly, efficient, and essential for making smart inventory decisions. However, some users mention that certain features, like purchase order processing, are only available in the premium plan, which could be a limitation for those on the basic plan. Overall, the app is seen as a valuable tool for Shopify store owners looking to streamline their inventory management processes and make informed decisions.

Highlights

Exceptional customer support and onboarding process
Advanced inventory management features
User-friendly and efficient
Limitations of features in basic plan
Value as a tool for inventory management

Rating Breakdown

  • 5
    92% (292 ratings)
  • 4
    5% (15 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 97% (307)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 23, 2026

This is an amazing inventory planning app. There are so many reports and features that I was a bit overwhelmed at first. I then booked a live demo and had a 70 minute demo walk-thru with Alex. He was so helpful in explaining the app, features, and also helped me setup some frequently used reports on the spot. I am really impressed with the app and the support so far. After a few more weeks, I will book another follow-up demo. Look forward to using this and helping us plan our inventory more efficiently going forward. Thanks, Alex!

Using app

--

Total reviews

5

Average rating

4.6

3 / 5 Share

March 16, 2026

I think this does what i want it to. Unfortunately i find it almost impossible to get assistance in the UK timezone so any issues I have take weeks to fix. Had on boarding 2 weeks ago and since then no-one is able to help at a time that works for me which results in agents not understanding my request and sending unhelpful links. Now run out of time on my free trial so paying full price fo something I don't even know works which is frustrating...

Using app

14 days

Total reviews

1

Average rating

3.0

5 / 5 Share

March 12, 2026

Darius was very helpful!

Using app

13 days

Total reviews

3

Average rating

3.7

5 / 5 Share

March 11, 2026

We are trying to move from Stocky to Assisty, they are very helpful to accommodate our needs. Especially Darius, who is really supportive and patient to understand our workflow and provide us with a solution that work!

Using app

2 days

Total reviews

31

Average rating

5.0

4 / 5 Share

March 11, 2026

Great initial call with Rio, looking forward to using the app.

Store

Revital

Using app

1 day

Total reviews

9

Average rating

4.6

All reviews

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