Rating

4.8

feedback

259

Reviews

chart

#395

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    20%
  • Less than a month
    37%
  • Less than a year
    29%
  • More than a year
    3%

Reviews Summary

The Assisty app has received overwhelmingly positive reviews from ecommerce merchants. Users appreciate the app's robust inventory management tools, extensive reports, and excellent customer support. Many reviewers highlighted the helpfulness of team members like Rio, Darius, Steve, and Alex in assisting with setup, explaining features, and providing personalized support. The app's ability to streamline inventory planning, forecasting, and replenishment processes was praised, with users noting its value in optimizing supply chain management. However, a few users mentioned concerns about slow loading times and responsiveness on smaller screens as areas for improvement.

Highlights

Robust inventory management tools and extensive reports
Excellent customer support and personalized assistance
Streamlining inventory planning and forecasting
Value in optimizing supply chain management
Areas for improvement: slow loading times and responsiveness on smaller screens

Rating Breakdown

  • 5
    92% (238 ratings)
  • 4
    5% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 17, 2025

I had a $19 monthly subscription that allowed me to use the replacement feature, but now it suddenly stops working and tells me to pay $20 more, which is the new price of $39. A lot of features suddenly got cut off and you have to pay more.

Using app

--

Total reviews

8

Average rating

3.0

Developer Reply

Thank you for your feedback, and we're really sorry for the inconvenience you've experienced with our recent pricing changes. There was a mistake with our permissions settings, causing certain features to become temporarily unavailable for you. We've identified and fixed this issue, so you can now fully access all the features included in your original subscription without any additional charge. We appreciate your patience and understanding. If you're still facing any issues or have questions, please reach out directly to our support team—we're always here to help you! Warm regards, The Assisty Team

5 / 5 Share

April 16, 2025

Great support by Rio! The app has extensive possibilities for reports etc. For our business it might have even a bit too many options which makes it a bit more complicated than necessary. But the value for money and for all the possibilities is definitely very good.

Using app

About 23 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

April 15, 2025

The support is amazing, thank you Rio Vu - the onboarding helps a lot to understand your numbers and ways to improve your sales, performance, stock. The app is offering more advanced and in-depth information on how to improve our store. Just starting to use it, but I was impressed how quickly you can access any kind of data. So if you have orders to analyze or inventory on hand, it's definately worth to install and check what the app (and also the onboarding) is offering.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2025

App is amazing, exactly what is needed. We needed daily inventory reporting particularly. This app does so much more. Looking forwardto exploring. They gave us a very generous trial period without paying!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2025

Rio was very helpful explaining the application. We will start using it soon for our 2 stores.

Using app

About 8 hours

Total reviews

5

Average rating

5.0

All reviews

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