Inventory Management ‑ Assisty
The reviews are overwhelmingly positive, with many users praising the app’s inventory management, forecasting, replenishment, reporting, and overall usefulness as a replacement for Stocky. A major strength highlighted throughout is the quality of customer support: reviewers repeatedly mention team members like Rio, Alex, and Darius as responsive, patient, knowledgeable, and willing to go above and beyond during onboarding, demos, and troubleshooting. Many merchants say the app saves time, improves inventory decisions, and offers advanced functionality that is easy to use once learned. The main negatives are centered on usability and fit for some workflows. A few reviewers describe the app as complex, overwhelming, or not very intuitive at first, with a learning curve that can slow adoption. Some users also report missing features or gaps compared with Stocky, such as handling certain purchase order workflows or inventory ratings, and a small number mention slow performance or difficulty getting timely support in certain time zones. Overall, the sentiment is strongly favorable, but the reviews suggest the app could improve by simplifying the interface, speeding up the product, and filling a few workflow gaps.
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Jenny is very responsive and shows great care to the customer's needs. She helped resolve my problem in a timely manner, which I really appreciate!
Hi Emon, Thank you so much for taking the time to leave this wonderful review! Providing attentive and prompt support is always our goal, so we're thrilled to hear Jenny took such great care of your needs and got things resolved quickly. We’ll be sure to pass along your compliments to her. Please don't hesitate to reach out if you need anything else!
Rio was very helpful and responsive. He followed up on the issue and made sure everything was resolved. Thank you for the great support!
Dear Jingjo, thank you so much for taking the time to leave us this wonderful review! We are thrilled to hear that Rio provided fast, attentive support and ensured your issue was fully resolved. We'll be sure to pass your kind words along to him. Please don't hesitate to reach out if you need anything else in the future! Best regards, Assisty team.
This app is not user friendly. We have tried many ways to get this app to work as per our requirements and without fail, it does not do what we need it to do.
Hi there, thank you for giving Assisty a try. We are genuinely sorry to hear that the app felt difficult to navigate and didn't ultimately meet your store's specific requirements. Inventory workflows can be highly unique, and we completely understand the frustration when a tool doesn't perfectly align with your daily process. Our founder is reaching out to you directly via email to learn more about the exact features you were looking for and to ensure everything is resolved smoothly on your end. We truly appreciate your feedback and wish your store the absolute best! The Assisty Team
Alex was a great guy solving all of my problems and doubts! Assisty has definitely help me manage my inventory in an efficient way
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