Rating

4.8

feedback

331

Reviews

chart

#367

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    13%
  • Less than a month
    44%
  • Less than a year
    31%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the helpful and patient support team, particularly individuals like Rio, Darius, and Alex. Customers appreciate the detailed explanations provided during onboarding and live demos, as well as the app's features for inventory management, forecasting, and reporting. The support team's availability for calls and assistance is highlighted as a positive aspect. However, there are some mentions of time zone challenges for users outside the support team's working hours, which can lead to delays in resolving issues. Overall, users find the app to be comprehensive, user-friendly, and essential for efficient inventory planning and management on Shopify.

Highlights

Positive feedback on the helpful and patient support team, especially individuals like Rio, Darius, and Alex
Appreciation for detailed explanations during onboarding and live demos
Positive comments on the app's features for inventory management, forecasting, and reporting
Mentions of time zone challenges for users outside the support team's working hours
Overall perception of the app as comprehensive, user-friendly, and essential for efficient inventory planning and management on Shopify

Rating Breakdown

  • 5
    92% (303 ratings)
  • 4
    5% (17 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 96% (317)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 1, 2026

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2026

Solid support from Rio, jumped on a call at 11pm est to assist and get our team ready for launch, great support from this developer.

Using app

2 months

Total reviews

8

Average rating

5.0

1 / 5 Share

April 21, 2026

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello, we are really sorry that Assisty didn't meet your expectations this time. We've sent you an email to find out what went wrong. Whether it was a question about how the app works or a specific requirement for your inventory reports, our team is ready to help get everything set up perfectly for your store. We hope to hear back from you! Alex, Assisty Founder.

4 / 5 Share

April 21, 2026

so many ways to see the data, just like you want it. Takes a little time to set up. Looking forward to experimenting with it.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

April 21, 2026

Had a trial and Rio was extremely helpful and kind in explaining all the app features.

Using app

6 days

Total reviews

1

Average rating

5.0

All reviews

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