At Last — Returns & Exchanges

Great app and constantly getting even better. I was really impressed to see that they have a feature request system where your features actually get built! Really lovely team and customer support as well.

As a shoe brand with an extensive product range, managing returns across our own site and various marketplaces was becoming a major challenge. We chose At Last specifically for their "one portal" solution, and it has been a game-changer for our operations. Being able to handle returns from different sales channels in a single place has streamlined our workflow immensely. What really sets them apart, though, is their partnership approach; they are incredibly responsive to our feedback and have consistently implemented updates to the platform based on our specific needs. If you’re a high-volume brand looking for a scalable, flexible returns partner, I can’t recommend At Last enough!

We installed At Last to get better control and visibility over our returns, and it’s been a strong addition to our Shopify setup. Installation was straightforward, and their team has been responsive, friendly and genuinely helpful throughout. The standout for us is the dashboard. Our customer services team find it really user-friendly, with clear visibility at every stage of the returns process. It’s made managing returns simpler internally and smoother for customers. If you want to improve returns without overcomplicating things, it’s well worth considering.

Super easy to set up and use. The returns flow is seamless and the team has been amazing quick, friendly, and really on it. Highly recommend. Shout out to Joe!

We’ve been working with AT LAST for around four years now, and their returns portal has completely transformed the way we handle customer returns and issue labels. The platform is constantly evolving, with new products and features being rolled out regularly, which keeps improving our workflow and customer experience. Joe and Danielle are fantastic — communication is always clear, fast and helpful, and they’re consistently on hand whenever support is needed. It genuinely feels like a partnership rather than just a solutions provider. Highly recommend AT LAST to any ecommerce business looking to streamline returns and improve customer service.

Working with At Last has made my job much easier as well as for our customers. We were lucky to subscribe to At Last just when we needed to.

An excellent app, managed by a passionate team, who actively listen to customer feedback in their product design process. The product is priced very competitively in comparison to legacy providers in the space. We have had no down time since implementing the app, our customers love the ease of it and our customer service team were able to use it within a couple of minutes. Excited for the future product roll outs.

I wanted to share my experience using At Last for my business returns. Before I started using your services, I was spending far more time and effort on the process than necessary. Since switching to At Last over a year ago, life has become much easier as you provide everything a business needs in one place. The platform is straightforward and easy to use. I have never had an issue, and whenever I require support, the communication is excellent and I receive a response immediately. I would like to say a massive thank you to Danielle and Joe for their amazing communication and for making the whole process so seamless. They have provided me with all the support I could ask for. If any established business or new entrepreneur is looking for the best way to manage returns, I cannot recommend At Last highly enough.

At Last is perfect for us. Our wish-list was for a modern, super user-friendly interface, integrated with Shopify, to process all our returns and exchanges. Not only is the app a game-changer (it takes seconds to return and refund) the team are genuinely very lovely. We always look forward to our catch-ups! Danielle and Joe, you're superstars. Thank you for everything.

We've been using AtLast for a couple of years and it's made our returns process so much easier. Having a portal for customers to use has freed up a lot of our customer service team's time. The exchange feature has been great for customers who have purchased the wrong size, and new features are always getting rolled out making things better for us as well as our customers. The team at AtLast are also great, always taking on feedback, helpful and looking for improvements. Would definitely recommend.

We’ve been using the AtLast app on our Shopify store and it’s been a game changer for our returns process. The setup was smooth and intuitive, and the team — especially Danielle and Joe — provided outstanding support every step of the way. They were responsive, knowledgeable, and genuinely helpful, making sure everything worked perfectly for our needs. Highly recommend AtLast for anyone looking to streamline returns and improve customer experience!

Our experience with the platform has been very positive. Joe and Danielle were a pleasure to work with and extremely supportive throughout onboarding, making the whole process simple and straightforward. We would definitely recommend it.

The app works well and the service is excellent. Special thanks to Danielle for the great support. Keep up the good work!

We’re very happy with the platform overall. Danielle from the customer service team has been absolutely lovely and made the onboarding process incredibly easy. The whole team has been open and receptive to hearing ideas about new features, which we really appreciate. The customer-facing side of the platform is great and super easy to use, making life easier for both our customers and our internal team. We’d definitely recommend it!

Happy with functionality and service from the Atlast team

We love Atlast! We have used this company and returns system for years. The customer support is excellent and any problems are resolved quickly and efficiently. This return portal allows us to handle the returns exactly as we wanted to with options available that are not available at major return platforms. Highly recommended

We’ve been using this return platform for a while now, and it’s been a game changer for our business. The system is super easy to use, both for our team and our customers, which has made the return process much smoother. The customer service is fantastic quick to respond, friendly, and always helpful whenever we have a question. Overall, it’s been a really positive experience, and we would highly recommend this platform to anyone looking for a reliable and efficient returns system!

Exceptional service, and transformational for our business - would highly recommend!

The team is super helpful and the app works great with Shopify.