All reviews

Rating Breakdown

  • 5
    96% (65 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 85% (58)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2026

Fantastic app! It would probably not make sense for me to sell on Shopify without this plugin and the support for Paczkomaty InPost. This plugin works great, loads very fast. I am really glad that the authors came up with a solution for the pickup points map loading on the thank you page so that the enterprise subscription for Shopify is not required. It is not ideal, but the authors came up with a bunch of mechanisms to help remediate this issue (including Flow automations). The support is top notch as well. They accepted and completed our feature request super quickly and were very responsive. I do not think I have ever had such positive experience with customer support ever before.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

We’ve had a great experience using this app. The connection with DHL is seamless, which has significantly simplified our shipping processes. It has effectively solved the challenges we previously faced with Packstations and post offices, making deliveries much more reliable and efficient. Another major advantage is how easily the app integrates with our ERP system. The setup was straightforward, and it fits perfectly into our existing workflow without any complications. Overall, it’s a reliable and user-friendly solution that has noticeably improved our logistics operations.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2026

The app is quite expensive for what it offers in terms of features and functionality. There should be a light version available for up to $10 with certain limitations, such as a maximum of four courier companies. I didn’t expect that at such a high price, I would still have to pay for Google Maps API calls.

Using app

25 days

Total reviews

3

Average rating

2.7

Developer Reply

Thanks for the feedback! We noticed the app isn't fully configured on this store yet - if you need a hand getting everything set up, we're happy to walk you through it. Regarding Google Maps - those costs come from Google directly and apply to any pickup points app. The good news is Google offers a generous free tier that covers most stores, and we optimize API usage on our end to keep it as low as possible. Happy to take a closer look at your specific case if you'd like. The idea of a lighter pricing tier is noted - we appreciate that kind of input. Feel free to reach out to [email protected] - we'd love to help you get the most out of Atlas. Best regards, Patrick

5 / 5 Share

March 18, 2026

support très réactif et professionnel

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Store

Oboxe

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Great app — it works exactly as expected, and the customer support is very responsive.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

If you have a multi country setup with pickup points, this is this 100% the best

Store

Paldy

Using app

28 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Great App for custom and in-app pickup point. Seamless API integration for custom pickup point system (ig : your own shop network). Very reactive support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Dec. 26, 2025

hard to connect shipping information in order for Shipdock app to create shipping labels

Store

RISTRE

Using app

--

Total reviews

1

Average rating

3.0

Developer Reply

Hi Jiri, thanks for the review. This was only just published by Shopify, but we reached out to you directly back in December right after you contacted us and followed up twice since - unfortunately we haven't heard back. Atlas saves pickup point data to orders in multiple ways (metafields, custom attributes, shipping address), so Shipdock should be able to read it. I can see you're still using the app, so if the Shipdock issue is still relevant, we're happy to jump in and help troubleshoot. Feel free to reach out anytime via in-app chat and we'll get it sorted. ~Patrick

5 / 5 Share

Dec. 19, 2025

Great app. Works well with many couriers and devs are always at hand to help with setup. Recommended

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 16, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 16, 2025

J'aimerais pouvoir prioriser l'affichage de certain transporteur. Prioriser chronopost à Mondial relais par exemple.

Using app

8 months

Total reviews

7

Average rating

4.1

Developer Reply

Bonjour Jean-Baptiste, Merci pour votre retour ! Réorganiser l'ordre des méthodes de livraison est tout à fait possible, et je serais ravi de vous aider à le configurer. Je vous ai envoyé un email à ce sujet mais je n'ai pas encore reçu une réponse. Puisque vous utilisez toujours notre application depuis plus de 8 mois, j'aimerais m'assurer que vous en profitiez pleinement. N'hésitez pas à répondre à mon email ou à nous contacter à [email protected], et nous réglerons cela rapidement. Cordialement, Patrick --- Hi Jean-Baptiste, thank you for your feedback! Reordering shipping methods is certainly possible, and I'd be happy to help you set this up. I sent you an email about this but haven't heard back yet. Since you're still using our app after 8 months, I'd love to make sure you get the most out of it. Please feel free to reply to my email or reach out to [email protected], and we'll get this sorted for you right away. Best regards, Patrick

5 / 5 Share

Dec. 12, 2025

Store

PULLIN

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Great support!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

The best app so far on shopify, and the support team is awesome as well. They literally take every challenge every query seriously and help the merchants on spot. This is really really amazing. I 100% recommend if anyone wants to use the Pickup point finder in EU on their checkout, this is the best APP on shopify.

Using app

6 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 18, 2025

Store

Sklep

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

No brainer pickup point selector app! ShippingBo integration in bonus. If you're a 5 stars app & service (thanks Patrick for your help), go for it!

Using app

9 months

Total reviews

8

Average rating

5.0

4 / 5 Share

Oct. 27, 2025

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 22, 2025

Patrick and the rest of the team provide the best service I've come across - no matter how small my ask is, they've been super helpful in sorting out the issue. Explanations are always polite, friendly and detailed, and they even got in touch with us once they had built a feature we had inquired about! This may be the best app team I've ever encountered on Shopify! Keep up the great work, guys!

Using app

2 days

Total reviews

6

Average rating

5.0