My Nature Book Adventures review for Attentive: SMS + MMS Marketing
April 24, 2024
I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and would not recommend using this app because of this.
Thank you for sharing your feedback. We’re sorry to hear that your onboarding experience didn’t meet expectations, as this is not the level of service we aim to provide. We’d love the opportunity to address your concerns and ensure you receive the support you were promised. Please reach out to us at [email protected] so we can assist you directly. We're committed to helping you succeed.
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