Hipchik review for Attentive: AI‑led Email &SMS

1 / 5
July 25, 2024

"I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and would not recommend using this app because of this." Same thing happened to me. Noone is ever in the same position . Employees keep leaving. I was also was told to sign 3 years and I neber sign more than one and I was promised by Christine that if I had any issues she would let me out of the contract. Also they suggest the texts to help you and when I did that my bill was $2500 a month when my bill was supposed to be under $500. Shame because th app is easy to use. BUT ZERO customer service and they dont provide what they offer

Store Using app Reviews Rating
Hipchik Over 2 years 3 3.7

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