My Girl in LA review for Attentive: SMS + MMS Marketing
Oct. 8, 2024
BEWARE: My repeated requests for cancellation have gone either challenged or ignored for almost a year. Now, after my third request, I “haven’t given proper notice”. The thoughtless response is very frustrating. It appears that either no effort was put forth to look into my repeated requests to cancel my account OR their practices are predatory and shady. Either way, it’s unacceptable and I highly encourage you to choose Klaviyo, PostScripts or any other company that doesn’t require a contract or a meeting for every simple request.
I am sorry to hear about the inability to cancel, but the team of CSMs here will look into this ASAP to ensure an easy transition for your brand. I do not have visibility into any current contracts you may be under, but they will be! Please reach out to our Growth Strategy Team - [email protected] - I have already flagged them to expect your outreach! Additionally, we will be sure to look into your prior requests as you should not have been unanswered at any point. Please let me know if there is anything else I can do.
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