walk in love. review for Attentive: AI‑led Email &SMS

July 10, 2025

Run…don’t walk away from this company. I asked if I could get out of my contract and they said no. I knew it was a long shot but I figured I would ask. Then a few weeks later I got a bill for $11k which was the remaining of my contract. I emailed and said I didn’t cancel my account and they said there was nothing they could do and the bill was due. They ignored my emails and phone calls and sent the bill to collections. I’ve ran my store for over 20 years and have a 100,000 order trophy from Shopify and this is hands down the WORST company I’ve ever worked with. If you are a new store stay away. Don’t believe the promises. Find literally anyone else to text your customers through. Do not use attentive! I’ve also never left a bad review in my life but attentive truly earned this one.