Tour Striker Inc review for Attentive: AI‑led Email &SMS

2 / 5

Aug. 8, 2025

I would avoid Attentive unless you have never used Klaviyo for email. The sales rep way overpromised and underdelivered. She insisted they never want to have an unhappy customer, and even though we have a contract, they would work with us on an exit if we were unsuccessful. Their SMS services are great. But the email side of things is subpar from Klaviyo. Not to mention, we lost around 10% of our subscribers in a mere 3 months. I have no idea how. Anyway, to boot, you have zero control over your subscription; they try to handcuff you so you won't leave. There is no subscription area on their platform, no invoice history, nothing!! If you want something, you reach out to support and wait. There is a reason Klaviyo is easy to cancel, because they know people will come back when they experience other providers. Especially this one.

Using app

5 months

Total reviews

5

Average rating

3.6

Attentive: AI‑led Email &SMS for Shopify
Attentive: AI‑led Email &SMS
4.7 star
94 reviews

Mobile and AI Marketing at Scale

Developer
Shopify App Store