MilGenial Uruguay review for Attribuly Analytics

1 / 5

July 17, 2023

a total shame The application does not work and in fact it broke all the data tracking My pixel started tracking twice after contacting your server The customer service is unfortunate, they charged me hundreds of dollars, they did not solve the problem and they still do not want to refund me The application is gloomy, save yourself the time and headache Find another app

Using app

About 2 months

Total reviews

5

Average rating

4.2

Developer Reply

Hey MilGenial, we are sorry again for the inconvenience. But I would summarize our previous communications. 1, We tried our best to serve you but don't accept violence and threats. We have reported the violence you have done to our customer service to Shopify. 2, Attribuly kept responding to your questions and even update a batch dedicated to your case, but you didn't implement it. 3, We asked a lot of times for an online meeting, but unfortunately, you did't respond so we can't quickly solve the problem. We don't even find the issue comes from Attribuly since you installed a lot of other methods for pixel & tracking. I totally understand your feeling if something doesn't work, but can we talk? This is the only way we really solve problems. Thank you!

Attribuly Analytics for Shopify
Attribuly Analytics
4.4 star
304 reviews

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