totwoo review for Attribuly Analytics

1 / 5

Aug. 10, 2023

Terrible experience: Beware before choosing this app I downloaded their free trial and was shocked when they charged me $4800 right after the trial ended without any warning! Upon realizing the mistake, I immediately reached out to the support team to request a refund and switch from a yearly to a monthly subscription. Unfortunately, their response was disheartening – they outright declined my refund request. Adding to the frustration, the app's data reliability poses significant concerns. Surprisingly, my pixel's data tracking significantly plummeted after connecting to your server. Additionally, there is a notable disparity between the data collected in the app and the data uploaded into my Google Ads account. This discrepancy further hindered my ability to trust the accuracy of the data provided by the app. What's even more disappointing is the lack of effective customer service. Rather than offering assistance, the support team merely points to their data rules as an excuse. The misleading payment systems, substantial financial losses, unreliable data, and unhelpful customer service has left me deeply dissatisfied with this experience. Don't waste your time on this app.

Store

totwoo

Using app

4 months

Total reviews

4

Average rating

4.0

Attribuly Analytics for Shopify
Attribuly Analytics
4.4 star
304 reviews

Increase ROAS 20% by marketing analytics for Shopify

Developer
Shopify App Store