Auction Now
The reviews for the Auction Now app are overwhelmingly positive, with users praising the responsive support team, user-friendly interface, and innovative features. Customers appreciate the ability to run auctions directly on their Shopify store without relying on third-party platforms like Ebay. The app's clean widget, email notifications, and smart auto-tagging feature are highlighted as standout elements. Users also commend the team's dedication to implementing user feedback and providing excellent customer service. However, there are some concerns raised about the app's setup process, specifically the inability for customers to sign in to bid and the lack of a requirement to add a payment method before bidding, which could lead to potential issues with purchases. Overall, the Auction Now app is recommended for its ease of use, revenue-boosting capabilities, and strong customer support.
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Thank you for the review! Always here if you need anything!
Extremely happy with the process so far. The team is responsive to questions and suggestions. Looking forward to future updates!
Thanks for the support and for working with us to make Auction Now better for everyone! And love seeing all your comics for sale!
The support team is always quick to respond, incredibly helpful!
Thanks for the review, ZipZappa! And, thank you for the partnership in building our new feature that ensures Shopify merchants are only charged the auction fee once the draft order is paid. This means we only earn when you do, which feels like the right way for us all to partner. Thanks again for helping us make it happen!
Our team wasted a lot of time setting up this app to our website. It does not allow customers to sign in to bid. Also customers can bid without adding a payment method, this means that they can backout of a purchase even after bidding. I don't recommend this app until it's been fixed.
Hi there - Sorry to hear you had problems with our app. We've followed up over email to assist, but a few clarifying details for anyone that reads this review: 1. Our app does require a user to sign in to bid. This allows us to protect the buyers and merchants. You can see an example of this here: https://shop.raremarq.com/products/new-shirt?variant=52519168442641 2. Customers can bid without adding a payment method: this is correct. A sign in is required, but because of our integration required, we cannot require someone to add a form of payment. We do fix this by automatically creating the payment invoice and sending reminder emails to the winner of the auction. Lastly, we're one of the few apps that allows merchants to choose a payment window, and if the current winner does not complete payment within that time period, we can close out the current winner's draft invoice and automatically select the next winner. We look forward to hearing from you or feel free to reach out to me directly at chris[at]raremarq.com. We'd love to assist you!
I used this app to set up my first auction on my online shop, and love it! The interface is super clear and easy to use, and I was able to set it up fast without any issues. I will definitely be using it in the future. Thank you again to Chris and Jonathan at Raremarq for all your help!
We are so happy you love our app! Thanks for being an awesome partner ❤️
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