Auction Now
The reviews for the Auction Now app are overwhelmingly positive, with users praising the responsive support team, user-friendly interface, and the ability to run auctions directly on their websites. Customers appreciate the ease of use and the increase in revenue they have experienced by using the app. However, there is a negative review mentioning issues with customer sign-in for bidding and the lack of a requirement for adding a payment method, leading to potential purchase backouts. Overall, the app seems to be a valuable tool for online sellers looking to engage in auctions and boost sales.
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Superb! Easy to setup and easy to use. Perfect for my antique auctions. Many apps overcomplicate things, but this is smooth and a breath of fresh air. Thanks so much for adding an extra dimension to my online shop. I highly recommend.
Thank you so much for the review! We're glad we could help your antiques and we're here if you need anything :)
Thank you for the review! Always here if you need anything!
Extremely happy with the process so far. The team is responsive to questions and suggestions. Looking forward to future updates!
Thanks for the support and for working with us to make Auction Now better for everyone! And love seeing all your comics for sale!
The support team is always quick to respond, incredibly helpful!
Thanks for the review, ZipZappa! And, thank you for the partnership in building our new feature that ensures Shopify merchants are only charged the auction fee once the draft order is paid. This means we only earn when you do, which feels like the right way for us all to partner. Thanks again for helping us make it happen!
Our team wasted a lot of time setting up this app to our website. It does not allow customers to sign in to bid. Also customers can bid without adding a payment method, this means that they can backout of a purchase even after bidding. I don't recommend this app until it's been fixed.
Hi there - Sorry to hear you had problems with our app. We've followed up over email to assist, but a few clarifying details for anyone that reads this review: 1. Our app does require a user to sign in to bid. This allows us to protect the buyers and merchants. You can see an example of this here: https://shop.raremarq.com/products/new-shirt?variant=52519168442641 2. Customers can bid without adding a payment method: this is correct. A sign in is required, but because of our integration required, we cannot require someone to add a form of payment. We do fix this by automatically creating the payment invoice and sending reminder emails to the winner of the auction. Lastly, we're one of the few apps that allows merchants to choose a payment window, and if the current winner does not complete payment within that time period, we can close out the current winner's draft invoice and automatically select the next winner. We look forward to hearing from you or feel free to reach out to me directly at chris[at]raremarq.com. We'd love to assist you!
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