Auction+ | Automatic Payouts
The reviews for Auction Plus are mixed, with positive and negative feedback from users. On the positive side, users appreciate the helpfulness of the support team, the app's ease of setup, and its comprehensive features like scheduled auctions, soft-close bidding, watchlists, automatic notifications, and Make an Offer. Users also praise the responsiveness of the support team and the app's focus on providing a good experience for both merchants and customers. However, there are also negative comments about incorrect installation instructions and slow response times from the support team, leading to frustration and ultimately uninstalling the app. Overall, Auction Plus seems to offer a robust auction solution for Shopify stores but may need improvements in communication and support responsiveness.
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Very helpful with setup , very responsive, explains everything well and very willing to work with my business for its needs!!
I tried the app but the instructions to install on the front end were incorrect, no problem I contacted support - they sent a few messages saying they would send a request to store to take a look - which was probably not needed as all I wanted was clarification on the wording - after several days of waiting I gave up and uninstalled the app. Shame
I'm truly sorry your support emails slipped through the cracks after you only wanted a quick clarification on the install instructions, that never should have happened. That is unacceptable. I'm Anthony, co-founder of Arctic Grey, I'd love to personally handle a completely free installation for DT Collectable Toys and be right here to support you every step of the way, just check the email I sent you.
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