All reviews

Rating Breakdown

  • 5
    95% (106 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 98% (109)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2023

The app is super simple and the team are always there to help. Customer support is amazing. Well done!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Sibi was very helpful, polite and professional. He was able to solve my query very quickly and also educated us in how to adapt our online store in the future if required.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Very usefull if you want to work fast, once you set up the app it works really well. The phone call with the team was very helpfull, they help me during the entire process

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Excellent service. The person provide advice was really helpful and was able to answer all of my questions. The booking system to arrange a meeting work easily.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

I was in desperate need of support. I received excellent support from Sibi. The immediate problem was solved But I was also provided with additional insights as to how to better us the app. Your expertise and patience were greatly appreciated.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Wonderful help and service thankyou

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

This was very helpful in finalising my business plan. Thank you so much.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

So far it seems as though the app will do what I want it to do. Sagar was very helpful in the zoom meeting to go through a few minor set-up issues I had.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

I found it very easy to install and immediately upon request I had great tech support from Sibi who explained everything very well and got me up and running. I'd definitely recommend this app and business to others.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2023

I have started using this App for approximately 3 weeks and I find it easy to use and much quicker than what i used before . It is a simple but effective tool which after using it a few times is quite simple which is what you would want . The less Mouse clicks the better Support is very quick in responding and very helpfull.

Store

Globite

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

Used this app as a replacement for external shipping software. Provides the same functionality without having to leave Shopify! Customer support has been very quick and helpful.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Addina M was outstanding! I was so amazed to get a called very soon after downloading the app which I have never experienced before. After sharing my screen with Addina she walked me through the whole process. I would have been stuck and confused on my own for sure. Addina answered all my questions and made sure I was confident before she left the Zoom meeting. What service and I haven't even started using the app yet!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive feedback. We're glad that we were able to assist you with Australia Post shipping using our app. If you have any questions, please don't hesitate to reach out to us. We're always here to help! Regards, Australia Post Rates & Labels App Team

5 / 5 Share

March 14, 2023

Great service, very prompt and helpful. The app even though we have only had it for 2 days seems to be what we are looking for thus far.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Modern Grace, Thank you for taking the time to share your positive feedback. We're happy that we were able to help you print your Australia Post shipping labels. If you have any questions, please don't hesitate to reach out to us. We're always here to help! Happy Shipping with PluginHive! Best Regards, Australia Post Rates & Labels App Team

5 / 5 Share

March 2, 2023

Great support over the phone, simple and easy to use to generate multiple shipping labels and tracking numbers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

Excellent customer service, Addina was very helpful and fixed my issues! Also gave me her email for ongoing support.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Amazing customer service. So patient and manages to answer all questions. Even works remotely to make sure you're set up properly. Generating the labels is easy and straight forward.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Addina was a great help and made the process nice and easy to help me understand via a zoom chat! Australia Post Rates & Labels! I am looking forward to my journey with Australia Rates and Labels!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Outstanding customer service from Addina. Answered all my questions and had me setup in no time. Assisted with label print and explained shipping rates and box settings

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Great app making Australia Post shipping and label printing easy. Saves me a great deal of time. Thanks!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

I am totally blown away at the level of customer service I have received today! Shortly after downloading the app I received a phone call asking if I needed any help with anything and sure enough I did. Anees was so very patient with me and incredibly helpful!

Using app

About 2 months

Total reviews

2

Average rating

5.0