PluginHive Australia Post Ship
Integrate AusPost MyPost, eParcel, StarTrack for Ship & Rate
Rating
4.9
feedback
127
chart
#460
All reviews
Nov. 29, 2023
I have been using the app for a day and so far it is working well and I have appreciated the support from Sibi who set up a meeting to show me the basics. I am sure it will just take a little time to get used to the app after changing from a different provider. I found it extremely easy to install and set up and like that you aren't being charged for additional labels over 40 a month like other providers as all costs add up when you are a small business.
Nov. 16, 2023
The app is super simple and the team are always there to help. Customer support is amazing. Well done!!
Nov. 13, 2023
Sibi was very helpful, polite and professional. He was able to solve my query very quickly and also educated us in how to adapt our online store in the future if required.
Oct. 13, 2023
Excellent service. The person provide advice was really helpful and was able to answer all of my questions. The booking system to arrange a meeting work easily.
Oct. 12, 2023
I was in desperate need of support. I received excellent support from Sibi. The immediate problem was solved But I was also provided with additional insights as to how to better us the app. Your expertise and patience were greatly appreciated.
Sept. 6, 2023
So far it seems as though the app will do what I want it to do. Sagar was very helpful in the zoom meeting to go through a few minor set-up issues I had.
Aug. 3, 2023
I found it very easy to install and immediately upon request I had great tech support from Sibi who explained everything very well and got me up and running. I'd definitely recommend this app and business to others.
July 27, 2023
I have started using this App for approximately 3 weeks and I find it easy to use and much quicker than what i used before . It is a simple but effective tool which after using it a few times is quite simple which is what you would want . The less Mouse clicks the better Support is very quick in responding and very helpfull.
June 7, 2023
Used this app as a replacement for external shipping software. Provides the same functionality without having to leave Shopify! Customer support has been very quick and helpful.
March 30, 2023
Addina M was outstanding! I was so amazed to get a called very soon after downloading the app which I have never experienced before. After sharing my screen with Addina she walked me through the whole process. I would have been stuck and confused on my own for sure. Addina answered all my questions and made sure I was confident before she left the Zoom meeting. What service and I haven't even started using the app yet!
Thank you for taking the time to share your positive feedback. We're glad that we were able to assist you with Australia Post shipping using our app. If you have any questions, please don't hesitate to reach out to us. We're always here to help! Regards, Australia Post Rates & Labels App Team
March 14, 2023
Great service, very prompt and helpful. The app even though we have only had it for 2 days seems to be what we are looking for thus far.
Dear Modern Grace, Thank you for taking the time to share your positive feedback. We're happy that we were able to help you print your Australia Post shipping labels. If you have any questions, please don't hesitate to reach out to us. We're always here to help! Happy Shipping with PluginHive! Best Regards, Australia Post Rates & Labels App Team
March 2, 2023
Great support over the phone, simple and easy to use to generate multiple shipping labels and tracking numbers.
March 2, 2023
Excellent customer service, Addina was very helpful and fixed my issues! Also gave me her email for ongoing support.
Feb. 23, 2023
Amazing customer service. So patient and manages to answer all questions. Even works remotely to make sure you're set up properly. Generating the labels is easy and straight forward.
Feb. 23, 2023
Addina was a great help and made the process nice and easy to help me understand via a zoom chat! Australia Post Rates & Labels! I am looking forward to my journey with Australia Rates and Labels!
Feb. 10, 2023
Outstanding customer service from Addina. Answered all my questions and had me setup in no time. Assisted with label print and explained shipping rates and box settings
Nov. 16, 2022
Great app making Australia Post shipping and label printing easy. Saves me a great deal of time. Thanks!
Sept. 10, 2022
This app doesn't work with Australia Post MyPost Business. It's taken 2 days to get to the bottom of the problem, due to the unfortunate and limited support from the team.
Hi Trigahex, The "MyPost Business Account" integration is now available with the PluginHive Australia Post app. We tried reaching out to you to set up an Onboarding Call. Hope you would give the app another try. Do drop us an email at [email protected]. We would be happy to connect.