Scribble Mat review for Australia Post Shipping by AMP

1 / 5

Feb. 28, 2024

We have had this app since 2022, at that point we received great customer service when adding new products was causing issues. Fast forward to 2024 and we have had the postage down for four days, have emailed the app who told us the team were away in Singapore, we have customers emailing as they can't place orders and are losing money. If you set up an app you need to be available to people year round as businesses do not stop just because you are away for team building activities. We have emailed numerous times and no one replies. Reading the reviews it says there is no after hours support-I told them 12 months ago they needed this, also there is no one helping during their business hours so its rubbish

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Australia Post Shipping by AMP for Shopify
Australia Post Shipping by AMP
4.4 star
170 reviews

Australia Post rates, Labels, Tracking & Fulfilment automation

Developer
Shopify App Store