AMP Australia Post Shipping
The Addition App has received mostly positive reviews from users, highlighting the excellent customer service provided by the team, particularly mentioning individuals like Siobhan, Anoop, and Laura. Users appreciate the app's seamless integration with Shopify and its functionality in managing shipping workflows, especially with Australia Post. The prompt responses from the support team in resolving issues and providing assistance have been commended. However, there are some concerns raised about the clunkiness of the app interface, the need for improvements in support responsiveness, and occasional issues with shipping calculations and settings. Overall, users value the app for its reliability, ease of use, and the potential it offers for customizing shipping rates.
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We've been using the AMP app for a few years now and it does a good job of looking after all Australia Post shipping. Impressed with the support in sending a very useful guide on how to update the Aus Post charge codes recently, which was a big help.
We have been using the Addition App for a couple of years now and whenever we have had an issue the problem was rectified pretty quickly. I had a recent issue with printing an international order and Siobhan recognised and fixed the problem quickly. Great customer service!
Wonderful app - makes the whole Shopify shipping workflow seamless with AusPost. In addition the team is very responsive to tech queries.
Amazing support to fix an issue with shipping inputs!
We've been using the Addition/AMP app for years, and enjoy its ease of use. The support has always been prompt and helpful - thanks to Siobhan for her help yesterday in getting me up and running again quickly. We'd love to see a few areas streamlined in the future, for example, being able to view/print the labels and manifest without having to download them. Look forward to seeing what changes the new team bring in.
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