Sets™ review for AMP: Australia Post Shipping
May 30, 2024
Started off well using this, but the plan of the app quickly jumped up into charging us more ($25 a month), and the rates were incorrect at checkout. It's showing a lower price for shipping at checkout to customers which means we have to cover the additional spend on shipping ourselves. This extra $2-3 on shipping per sale quickly adds up and the support team have not helped resolve this issue and are refusing to give us a refund on the monthly subscription. The refund would at least help cover some of the discrepancy but they are refusing! I am going to find a new provider immediately as this is such a headache and costing our business. Would not recommend.
We’re sorry to hear about the issues you’ve faced with shipping rates and the increase in pricing. We completely understand how this has been frustrating. We can see the app is still installed, so we’ve sent you an email to see if you’d like any further assistance in resolving the discrepancies. Would love to get this sorted out for you! - Team AMP
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