Nova: Multi Currency Converter
Nova Apps: Auto Currency Converter
Rating
4.9
feedback
1,688
chart
#3,277
All reviews
Rating Breakdown
Dec. 20, 2024
Unfortunately the currency update is not working well when you update the quantity in the cart page, the price will switch to the default currency sometimes when you change the quantity
Dec. 19, 2024
Izzy was incredibly helpful and went above and beyond to solve my issues in a timely manner. They were attentive to my concerns, listened carefully, and provided clear, effective solutions. I was impressed with how quickly they addressed each challenge and ensured everything was resolved to my satisfaction. Izzy's professionalism and dedication to assisting me made the entire experience smooth and efficient. I truly appreciate their support and the exceptional service they provided.
Dec. 17, 2024
Integration and installation were very easy. Nova: Multi Currency Converter is a really useful application that made my job easier. The support team solved my problem immediately. They were very helpful. Thank you so much for your help John
Thanks for sharing your experience! We're glad our app has made your job easier and that our support team was able to assist you promptly. We're here whenever you need us—thanks for choosing our app! - Kevin & Nova Apps Team
Dec. 11, 2024
Awesome service
Thanks for the feedback! We're glad you enjoyed our service. 😊 - Kevin & Nova Apps Team
Dec. 11, 2024
Amazing support
Thanks for the great feedback! We're thrilled you had a positive experience with our support team. 😊 - Kevin & Nova Apps Team
Dec. 9, 2024
Pol is just great
Thanks for the great review! We’re thrilled you love our support. Always here if you need anything! 😊 - Kevin & Nova Apps Team
Dec. 9, 2024
I recently added Nova: Multi Currency Converter to my Shopify store, and I couldn’t be happier with the experience. The integration was seamless and incredibly easy to set up. The user-friendly design made it straightforward to customize and fit perfectly with my store’s needs. What impressed me the most was their outstanding customer support. I reached out with a query and got a response within a minute—truly impressive! Their team is knowledgeable, friendly, and eager to help. If you’re looking for a reliable, efficient, and well-supported currency converter for your Shopify store, Nova is a fantastic choice. Highly recommended!
Thanks so much for your kind words! We're glad to hear you had a smooth setup and a positive experience with our support team. We appreciate your recommendation! 😊 - Kevin & Nova Apps Team
Dec. 9, 2024
I recently started using the Nova: Multi Currency Converter app on my Shopify store, and I must say, it's been an outstanding experience. The app itself is excellent, with a seamless interface that makes currency conversion easy and efficient for my international customers. What has truly impressed me, though, is their top-notch customer service. I had an issue that needed a custom code solution, and I braced myself for a long wait, much like with other app support experiences. However, to my surprise, they were incredibly quick to respond and resolved the issue in almost no time. The support team was not only efficient but also very helpful and patient, ensuring my problem was fully addressed. The Nova team has set a high bar for app support standards. If you're looking for a reliable currency converter with exceptional customer service, I highly recommend the Nova app!
Thanks for the great review! We're thrilled our app and support team exceeded your expectations. Glad we could assist quickly and effectively! 😊 - Kevin & Nova Apps Team
Dec. 8, 2024
Easy to setup and works perfectly
Thanks for the feedback! We're so glad to hear the setup was a breeze and everything's working smoothly. 😊 - Kevin & Nova Apps Team
Dec. 7, 2024
It works like a charm. I had small issue when setting it up but it was super easy to fix thanks to the chat support icon for the app. Jon was super helpful and extremely quick to respond so it made what could have been a headache...a complete breeze! Thanks Jon!
Thank you for the kind words! We’re so glad the app is working perfectly for you and that our support team could make setup a breeze. Always here to help! 😊✨ - Kevin & Nova Apps Team
Dec. 6, 2024
Terrible customer service. Responses are formulaic and clearly copy-pasted from templates, showing a complete lack of effort or logical problem-solving. They prematurely diagnosed an incompatibility with our store, when in fact the issue was caused by another app—a clear indication of poor training and engagement from their support team. I can’t comment on the app itself, as we couldn’t even get past the initial setup due to their unhelpful customer service. Would not recommend based on this experience(Michele).
Dec. 6, 2024
Hi i Had Jon to help me and he was really good and helped me set it up when i was struggling
Thank you for sharing your experience! We're glad our support team could assist you and make the setup process easier. Always here to help! 😊✨ - Kevin & Nova Apps Team
Dec. 6, 2024
Jon was super patient and helped me a lot today! Great app and support! Thank you!
Thank you! We’re so glad we could assist you and make your day easier. Always here to help! 😊✨ - Kevin & Nova Apps Team
Dec. 5, 2024
Very fast support response!
Thank you! We're happy to assist quickly anytime! 😊🚀 - Kevin & Nova Apps Team
Dec. 3, 2024
Ej was super helpful and solved my problem very quickly, thank you so mcuh
Thank you! We're so glad we could help quickly. Always here for you! 😊✨ - Kevin & Nova Apps Team
Nov. 30, 2024