All reviews

Rating Breakdown

  • 5
    93% (655 ratings)
  • 4
    3% (24 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (14 ratings)

Reviews with Text

  • 88% (619)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 3, 2024

The installation process is really simple. Support response rate is really fast and straight to the point with no fluff and many questions, overall I'd say it's one of the best apps we've installed in all of our stores.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're glad the installation was a breeze and that you're loving the app. 😊 - Kevin & Nova Apps Team

5 / 5 Share

July 31, 2024

John was an amazing help in setting up the application

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear that! Thanks for the feedback. Happy to help anytime! - Kevin & Nova Apps Team

3 / 5 Share

Aug. 2, 2024

The application is fantastic but with unresolved issue - The collection page and its quick add window don't sync the selected currency! I'm raising this issue here since the app lacks a support forum and the support team was unable to resolve it. Has anyone else encountered the following bug? Issue details: * Tested on a fresh install of version 15, Dawn theme * Local currency: Euro * Store currency: USD * 'Quick add' option enabled in theme customization The bug: The collection page and its quick add window don't sync the selected currency. Here's what happens: 1. On initial collection page load, prices are correctly displayed in Euros. 2. Pressing 'Choose options' for a product with variants opens the quick add window, but it shows prices in USD (the default store currency). 3. Even if the currencies initially sync, rapidly changing the currency in either window causes the quick add window to stop syncing and remain in USD. Has anyone else experienced this or found a solution?

Using app

3 days

Total reviews

1

Average rating

3.0

5 / 5 Share

July 21, 2024

This app working perfectly. Easy setup and very efficent. Izzy a great communicator and she is very helpful if you need help to customozie your currency software. She is doing amazing and I am very grateful that she helped me during the proccess. Thank you again Nova, wish you best and keep going.

Store

My Store

Using app

21 minutes

Developer Reply

Thank you for the wonderful review! We're thrilled to hear the app is working perfectly for you. Our team will be delighted with your kind words. We're here if you need anything else! - Kevin & Nova Apps Team

5 / 5 Share

July 21, 2024

Store

Enroba

Using app

32 minutes

Total reviews

7

Average rating

4.4

5 / 5 Share

July 20, 2024

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

Jon, was helpful and could guide me very precisely with my issues. All sorted and good to go. thanks Jon.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad we could help sort everything out for you. If you need anything else, just reach out! 😊 - Kevin & Nova Apps Team

5 / 5 Share

July 18, 2024

I recently needed to add a new app to my Shopify store and faced numerous issues. Despite installing many apps, none of them worked. Then, I came across the Nova App, which also didn't work initially. However, when I reached out to their support team, Jon assisted me with the setup. Thanks to Jon's help, my issue was resolved. Thank you very much, Jon!

Using app

40 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad our support team could help with the setup and resolve your issue! Thanks for sticking with us, and if you need anything else, just reach out! - Kevin & Nova Apps Team

5 / 5 Share

July 14, 2024

Therese is helpful so lovely to support instantly.

Using app

24 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We're thrilled to hear you found our support helpful and responsive. We're always here to assist you whenever you need! - Kevin & Nova Apps Team

5 / 5 Share

July 13, 2024

Very helpful and fast

Store

Ziavie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're delighted you found our service helpful and fast. Let us know if there's anything else we can assist you with! - Kevin & Nova Apps Team

5 / 5 Share

July 10, 2024

Great experience and very helping team

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're glad our team could assist you. Let us know if you need anything else! - Kevin & Nova Apps Team

5 / 5 Share

July 16, 2024

They helped me with the issue that I had .

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

Happy to assist! Let us know if there's anything else we can help with in the future. - Kevin & Nova Apps Team

5 / 5 Share

July 10, 2024

Store

Bakr

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2024

Great chat support, especially from Jon. Everything clear and professional.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you had a clear and professional experience with our chat support. We're here for you anytime! 😊 - Kevin & Nova Apps Team

5 / 5 Share

July 9, 2024

super easy to set up and very friendly team

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled you found our setup easy. Our team is always here to help. Enjoy using our app! - Kevin & Nova Apps Team

5 / 5 Share

July 6, 2024

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2024

Store

Eurapp

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Great and prompt support from Jon! Thanks a lot for your help:)

Using app

19 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're delighted we could assist you promptly. Don't hesitate to reach out if you need further help. - Kevin & Nova Apps Team

5 / 5 Share

July 1, 2024

Great and fast support response. I really appreciate it !

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad our support team could assist you quickly. Your satisfaction means a lot to us! - Kevin & Nova Apps Team

5 / 5 Share

June 30, 2024

Really helpful. Good live chat support!

Store

Chemie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad you found our live chat support helpful. If you need anything else, we're here for you! - Kevin & Nova Apps Team