Nova: Multi Currency Converter
Location based customizable automatic currency convertor
Rating
4.9
feedback
703
chart
#4,378
All reviews
Review RSS Feed
April 4, 2024
Customer support was very helpful. Rain responded in minute and gave me step by step instruction which helped me install the app perfectly. Thanks so much
Thrilled to hear that! Quick, helpful support is what we aim for. Your thanks means a lot. Happy to have helped with your app installation! - Kevin & Nova Apps Team
April 4, 2024
Yaci from the support team is the BEST :)
Yay, thanks for the shoutout! We'll pass your kind words to Yaci. Glad to hear you had a great experience with our support team. - Kevin & Nova Apps Team
April 3, 2024
Very fast, knowledgable, and helpful
Thank you! We're happy to hear our team could assist you swiftly and effectively. Your satisfaction is our goal! 🚀 - Kevin & Nova Apps Team
April 3, 2024
Great app! Great customer service. Fast and helpful Communication.
Thrilled to hear you're loving the app and our customer service! Your feedback means the world to us. Thanks for sharing! 🌟 - Kevin & Nova Apps Team
March 30, 2024
This currency converter is a fantastic find! It's easy to use, simple, and offers great value compared to paid alternatives. Plus, the support team is exceptional. They patiently addressed all of my questions, leaving me thoroughly satisfied with their assistance. Highly recommended!
Wow, thanks for the glowing review! We're over the moon to hear you find our app and support top-notch. Appreciate the recommendation! 🌟 - Kevin & Nova Apps Team
March 29, 2024
Very quick help in setting up if needed. Very friendly and good guys. most recommended. Thank you so much for your help.
Thanks for your kind words! We're thrilled we could help. Your recommendation means a lot to us. Cheers! 🌟 - Kevin & Nova Apps Team
March 28, 2024
Ej was super helpful and clear with explaining how i set up the app, they even helped with suggestions to make our site look better. Really appreciate it!
So glad to hear you found the support helpful and your site's looking better! Thanks for your kind words. We're here anytime you need us! - Kevin & Nova Apps Team
March 26, 2024
Alex was great in helping me. She easily resolved my issue within a matter of minutes. Great service.
So glad to hear your issue was resolved quickly! Thanks for the shout-out to our service. We're here whenever you need us! - Kevin & Nova Apps Team
March 26, 2024
Everything was great! Thank You!
Awesome! Thank you for the positive feedback. If you need anything else, we're here for you! - Kevin & Nova Apps Team
March 25, 2024
Great direction, help and guide provided. Really impressed! Thanks Pol
Thank you for your kind words! We're thrilled to have been able to guide and help you. Your satisfaction is our top priority! 😊 - Kevin & Nova Apps Team
March 25, 2024
thanks to support, which easily helped me customize it a bit when I needed it. 10/10 job!
Thrilled to hear our support team could help customize your experience! Thanks for the perfect score 🌟 - Kevin & Nova Apps Team
March 23, 2024
Brilliant app. Amazing support. Clearly the best!
Wow, thanks for the brilliant review! We're over the moon to hear you love our app and support. Always striving to be the best for you! - Kevin & Nova Apps Team
March 22, 2024
had problems first, but after great support from Izzy! NO PROBLEMO! Can recommend this APP!
So glad we could turn your experience around! Thanks for the recommendation. We're here to ensure it's always 'NO PROBLEMO' for you! - Kevin & Nova Apps Team
March 22, 2024
Jon was instant in providing help and the solution was spot on! Amazing for its cost, which is, NOTHING!!!
Thrilled you found our help instant and effective! And yes, amazing value for free, right? Thanks for sharing your experience. Here whenever you need us! - Kevin & Nova Apps Team
March 22, 2024
Easy to set up thanks to the support provided by Jon. Clean interface and not very instrusive. The only drawback is the converter position are limited to the four corners which is limited for mobile layout.
Thanks for your feedback! We're glad setup was a breeze with our support. Your point about the converter positioning is noted - we're always working on improvements. - Kevin & Nova Apps Team
March 20, 2024
YOU GREATTT IZZY YOU GREATTTTTTTTTT!
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 - Kevin & Nova Apps Team
March 20, 2024
March 16, 2024
I am so behind from the modern technology. So everytime I need to add something for my web store, it is so painful. But EJ from Nova team patiently listened and helped to set the app. Super! I absolutely love it.
We're so glad we could help make things easier for you! Your satisfaction is our top priority. Thanks for the love! 💖 - Kevin & Nova Apps Team
March 14, 2024
Worst app. Don't waste your time it It just Converts currency on Product page but when User Proceeds to checkout it switch backs to Store's Native currency.
Hi there, Pat here from Nova Apps Tier 2 Support. I've just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I understand your frustration with the currency conversion issue, and I'm sorry that we weren't able to meet your expectations in this regard. Unfortunately, Shopify does not allow apps to customize the checkout process, including currency display. As a result, when customers proceed to checkout, prices will revert to your store's native currency, regardless of their selections elsewhere on the site. This restriction is likely in place for security reasons, as the checkout page contains sensitive customer and bank details. While we would love to provide a seamless currency conversion experience throughout the entire purchasing process, it's currently beyond our control due to Shopify's limitations. Please know that we take every piece of feedback seriously and are continuously striving to improve our services. If you ever reconsider using our app in the future or have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Once again, I apologize for the inconvenience caused, and I wish you the best of luck with your future endeavors. Best regards, Pat