All reviews

Rating Breakdown

  • 5
    93% (671 ratings)
  • 4
    4% (27 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 88% (632)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2023

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I'm really glad I installed this app and for a free app it's amazing! Support responds to requests within 2 minutes and it took us less than 10 to resolve my issue. Highly recommend!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to know our app and support exceeded your expectations. Your recommendation is greatly appreciated! - Kevin & Nova Apps Team

5 / 5 Share

Nov. 4, 2023

Epic level customer service Epic.

Store

Ardonn

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to hear that! Thanks for the epic review! ๐ŸŒŸ - Kevin & Nova Apps Team

5 / 5 Share

Oct. 30, 2023

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Thank you, Jon! He helped me and solved the problem in few minutes!

Store

UNDRESS

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. - Kevin

5 / 5 Share

Sept. 20, 2023

The 24/7 chat is great. EJ responded to me instantly with my issue and was very helpful and super friendly. He helped figure out that the problem was not with the app but with my store theme and I was able to fix it straight away. Super easy app to work with in terms of installation, customization, and customer support. Definitely recommend.

Store

balizen

Using app

26 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. We appreciate your business, and thank you for sharing the word about us! ๐Ÿ™Œ - Kevin

5 / 5 Share

Sept. 12, 2023

Great support from Therese!

Using app

30 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! Feel free to reach out if you need help along the way! ๐Ÿ™‚ - Kevin

5 / 5 Share

Sept. 11, 2023

Excellent support provided by Therese. The app works as described.

Using app

40 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy you like our app and services! Thank you so much for the positive feedback and review! ๐ŸŒŸ - Kevin

5 / 5 Share

Sept. 5, 2023

The app is so easy to use and I had amazing assistance from Yaci when installing it. She was so lovely and also gave me extra recommendations to improve my store. Highly recommend the app and also thank you to Yaci for your help!

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled that you found our app easy to use and had a great experience with our customer support. We appreciate your recommendation and are here to assist you whenever you need further assistance. - Kevin

5 / 5 Share

Aug. 11, 2023

I was assisted by Jon, they answered all my questions and helped me with resyncing our website from their end since I could not do it myself. Jon, thank you so much for being so patient with me and for your prompt responses! You have been extremely helpful!

Store

Zettuu

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. - Kevin

5 / 5 Share

Aug. 7, 2023

I downloaded this app and set it up within minutes thanks to Trish. Trish went the extra mile and set things up for me by herself and made sure I got what I needed.Well done Nova for hiring such an amazing person! I also want to add that Nova itself did what other paid apps couldn't do and its simply finding the currencies i need.Also some features are paid in other apps and here are totally free. Kudos <3 Trish FTW!

Store

Gamine

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

We're committed to providing our customers with the best possible experience and are glad to hear that our customer support team was able to meet your needs. Thank you for choosing our app and sharing your positive experience with us! - Kevin

5 / 5 Share

Aug. 7, 2023

AMAZING customer service! Got a response straight away and my issue resolved within 5 mins. Highly recommend.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin

5 / 5 Share

July 28, 2023

Very good and very applicable. Allow customers to clarify the price, so that the desire to buy the product

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you like our app! Your positive feedback and review mean the world to us. Thank you so much! - Kevin

5 / 5 Share

July 26, 2023

These guys are quick and swift in troubleshooting any issue you face. This is that perfect app for currency conversions and its FREE

Using app

26 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! Let us know if there's anything else we can do along the way. ๐Ÿ™‚ - Kevin

5 / 5 Share

July 24, 2023

Seems to be a light app. It's simple enough to install with the help of their quick video and their chat support is available as needed.

Using app

35 minutes

Total reviews

12

Average rating

4.4

Developer Reply

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have. - Kevin

5 / 5 Share

July 22, 2023

Perfect support from Izzy , was facing an issue with the currency in my store and she did help me to solve it. thanks alot.

Store

ZipNip

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know anytime if there's anything else we can do along the way. Our team will be delighted to assist you. ๐Ÿ˜Š- Kevin

5 / 5 Share

July 20, 2023

Works very well and the management service is super! They also suggest how to improve your website!!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled that you're finding our service beneficial, and we're always happy to provide suggestions for enhancing your website. If you ever need anything else, just let us know. - Kevin

5 / 5 Share

July 12, 2023

It surely is a fantastic app for currency conversion. Implementation is super easy. would definitely recommend it to other Shopify developers. Jon helped us in understanding it really well.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! ๐Ÿคฉ - Kevin