Nova: Multi Currency Converter
All reviews
Thank you, Jon! He helped me and solved the problem in few minutes!
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. - Kevin
The 24/7 chat is great. EJ responded to me instantly with my issue and was very helpful and super friendly. He helped figure out that the problem was not with the app but with my store theme and I was able to fix it straight away. Super easy app to work with in terms of installation, customization, and customer support. Definitely recommend.
We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. We appreciate your business, and thank you for sharing the word about us! 🙌 - Kevin
Although I uninstalled the application, the currency type still appears in my codes
Hi there, I've read your recent feedback about our app and I sincerely apologize for the inconvenience you've encountered. We have created the app in such a way that there is no code that needs to be edited when you install or uninstall the app. However, if you would like to completely remove our code from your theme, we can do that for you or you may also follow the steps on the instructions I've sent you via email. I'd also be happy to remove the code for you if you are not comfortable doing it on your own, just simply accept the collaborator request I've sent to your Shopify admin. Once you accept that request, would you please reply on the email we've sent you and let us know? Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it. I hope to hear back from you soon. Regards, Darrel
Great support from Therese!
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin
Excellent support provided by Therese. The app works as described.
We are so happy you like our app and services! Thank you so much for the positive feedback and review! 🌟 - Kevin
The app is so easy to use and I had amazing assistance from Yaci when installing it. She was so lovely and also gave me extra recommendations to improve my store. Highly recommend the app and also thank you to Yaci for your help!
Thank you for your kind words! We're thrilled that you found our app easy to use and had a great experience with our customer support. We appreciate your recommendation and are here to assist you whenever you need further assistance. - Kevin
I was assisted by Jon, they answered all my questions and helped me with resyncing our website from their end since I could not do it myself. Jon, thank you so much for being so patient with me and for your prompt responses! You have been extremely helpful!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. - Kevin
I downloaded this app and set it up within minutes thanks to Trish. Trish went the extra mile and set things up for me by herself and made sure I got what I needed.Well done Nova for hiring such an amazing person! I also want to add that Nova itself did what other paid apps couldn't do and its simply finding the currencies i need.Also some features are paid in other apps and here are totally free. Kudos <3 Trish FTW!
We're committed to providing our customers with the best possible experience and are glad to hear that our customer support team was able to meet your needs. Thank you for choosing our app and sharing your positive experience with us! - Kevin
AMAZING customer service! Got a response straight away and my issue resolved within 5 mins. Highly recommend.
Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin
Very good and very applicable. Allow customers to clarify the price, so that the desire to buy the product
We're so glad you like our app! Your positive feedback and review mean the world to us. Thank you so much! - Kevin
Don't waste your time with this app. The app will not show live on my site, although the preview works fine.
Hi MakeTechCreate Team, I've read your recent feedback about our app and I sincerely apologize for the inconvenience you've encountered. I'd like to reassure you though that our app and conversion certainly work, as we use Shopify's API to process the conversions. However, we understand that certain theme or app incompatibilities can occur from time to time. That is why we have our 24/7 chat support team to help you out. I'd also be happy to investigate this further and have it fixed for you, but I could see that you've already uninstalled the app. If you'd like to give our app another chance and reinstall it, I'd be honored to offer you any help you need so we can turn your experience with the app around. Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it. I hope to hear back from you soon. Cheers, Pat
These guys are quick and swift in troubleshooting any issue you face. This is that perfect app for currency conversions and its FREE
Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! Let us know if there's anything else we can do along the way. 🙂 - Kevin
Seems to be a light app. It's simple enough to install with the help of their quick video and their chat support is available as needed.
Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have. - Kevin
Perfect support from Izzy , was facing an issue with the currency in my store and she did help me to solve it. thanks alot.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know anytime if there's anything else we can do along the way. Our team will be delighted to assist you. 😊- Kevin
Great app had a great experience with Therese she helped me navigate through the prosses of adding the Converter to my page.
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! - Kevin
Works very well and the management service is super! They also suggest how to improve your website!!
Thank you for your kind words! We're thrilled that you're finding our service beneficial, and we're always happy to provide suggestions for enhancing your website. If you ever need anything else, just let us know. - Kevin
It surely is a fantastic app for currency conversion. Implementation is super easy. would definitely recommend it to other Shopify developers. Jon helped us in understanding it really well.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 - Kevin
Integration was seamless. customer care is always ready and available to help, and this is what makes me love this app!
We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 - Kevin
Carmel helped me out with all our queries! Great work! We had trouble with the widget and currency conversion on the screen, she handled it well. Appreciate the quick response
Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support. - Kevin
The app is great and super simple to use and the customer service is exceptional. Therese was extremely prompt and really helpful in getting things sorted quickly and efficiently. Highly recommend!
We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us. - Kevin
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