All reviews

Rating Breakdown

  • 5
    95% (1,576 ratings)
  • 4
    3% (56 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 9, 2023

''EJ'' from your support was really nice to me. He answered quickly and in details. After every conversation he asked kindly, if you have some other questions feel free to ask. That is really nice. Company with this kind of support can not collapse. Wish you all the best from my heart.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We genuinely appreciate your support and well wishes. Rest assured, we will continue to strive for excellence in our customer service. Thank you so much for your kind words and positive feedback! - Kevin

5 / 5 Share

June 9, 2023

Very good, the author is very patient, he solved my problem, I am very happy, recommend everyone to use~

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your recommendation. It means a lot to us and we're glad to have provided you with a positive experience. - Kevin

5 / 5 Share

June 8, 2023

Therese is accommodating! She helped me solve the issue in 5min when the app was not working initially. As a bonus, she also gave very helpful advice for my overall web setup. I would recommend them:)

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We truly appreciate your recommendation and please let us know if any other questions come up or if we can help along the way. - Kevin

5 / 5 Share

June 8, 2023

They are the most responsive and responsible app team i have ever met, and im 200% satisfied with their app functions. SUPER APP!!!

Store

TARFEEH

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our app and service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. - Kevin

5 / 5 Share

June 7, 2023

Easy to install the app plus the team is very quick to help and sorted my problems in minutes. Thanks

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

We're glad the installation process was easy for you! Thank you for taking the time to share your positive experience with us. - Kevin

5 / 5 Share

June 7, 2023

So far so good. It displays at the top really nicely, which is all I expected from the UX point of view.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have. - Kevin

5 / 5 Share

June 6, 2023

Great Support!! It Help me so fast, and His name is Jon.. Help me less than 5 minutes it was so quick

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're always here to help, and we're glad that we were able to assist you quickly and effectively. Thank you for choosing our app and for sharing your positive experience with us! - Kevin

5 / 5 Share

May 31, 2023

I really like this app! Very quick response and the best costumer service I have ever met, big thanks to Mary that helps me alot, and another thank you to nova!

Store

salvé

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. - Kevin

5 / 5 Share

May 30, 2023

I recently had the pleasure of interacting with Alex, a support agent at Nova, and I must say that my experience was nothing short of exceptional. Alex's professionalism, knowledge, and dedication to resolving my issue left a lasting impression on me. From the moment I reached out for assistance, Alex greeted me warmly and displayed a genuine willingness to help. Their communication skills were superb, as they actively listened to my concerns and asked relevant questions to gain a deeper understanding of the issue at hand.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Nova will be delighted to assist you. - Kevin

5 / 5 Share

May 30, 2023

Great app and great service. Mary helped me so much and solved a problem almoust instantly. Would give 10 stars if I could.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 - Kevin

5 / 5 Share

May 28, 2023

The customer rep Yaci support was very responsive, helpful and very professional, great app service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 - Kevin

5 / 5 Share

May 28, 2023

The customer service was very fast and professionnal. I'm using this apps, it working very well. I recommend it

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us. - Kevin

5 / 5 Share

May 27, 2023

I highly recommend the app, and the best thing about it is the support team.

Store

TWINOLO

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin

5 / 5 Share

May 25, 2023

Yaci was extremely helpful. She made sure I received the greatest assistance that could be offered.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 - Kevin

5 / 5 Share

May 24, 2023

AMAZING APP AND GREAT CUSTOMER SUPPORT I WOULD LIKE TO THANK ALEX FOR THE GREAT CUSTOMER SERVICE 10/10

Store

buya

Using app

1 day

Total reviews

3

Average rating

4.3

Developer Reply

We're thrilled that you had a fantastic experience with our app and services. We truly appreciate your positive feedback. If you have any further questions or need assistance, please don't hesitate to reach out. - Kevin

5 / 5 Share

May 24, 2023

Very nice customer service, Trish is the best! Definitely 20 out of 10! Glad I chose this app because of its simplicity and beauty.

Using app

11 months

Total reviews

5

Average rating

4.8

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 - Kevin

5 / 5 Share

May 21, 2023

Outstanding app and a swift response from the support team. Highly recommended for any Shopify store.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin

5 / 5 Share

May 30, 2023

App's functions are great. Staff will always try to help you. I am overall happy with it. Tier 2 team are excellent with their coding knowledge and does everything as I ask it to be.

Store

Voteo

Using app

Over 1 year

Total reviews

11

Average rating

4.6

Developer Reply

We apologize for any inconvenience caused by the widget's location issue, but rest assured, our team is actively working on resolving it for you. If you have any other concerns or need further assistance, please don't hesitate to let us know. - Kevin

5 / 5 Share

May 16, 2023

John was so helpful, professional and vey nice ! Thank you for the amazing customer service and the checklist link before launching my business :)

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed. - Kevin

5 / 5 Share

May 16, 2023

Thanks you for your help. Operator was very kind and helpful. Multi Currency Converter apps is helped me a lot

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! Means the world to us, and we are here for you anytime. 😊 - Kevin