MLV Auto Currency Switcher
Streamline global shopping with automatic currency converter
Rating
4.8
feedback
1,015
chart
#210
All reviews
Review RSS Feed
Jan. 28, 2025
Please don’t waste your time with this app. Their support is unresponsive—no replies, chat is always offline, and they make you to email for support never respond back. If you run into issues, it’s a sign to switch to a different app. Honestly, don’t even bother starting with this one!
Hi Jhwang, We’re sorry to hear about your experience, but it looks like there might be some confusion. Our support team did respond to your queries, and it seems the issue was related to Shopify's default switcher, not our app. We always strive to provide timely support and ensure our users have a smooth experience. If there’s anything we can do to clarify or assist further, please feel free to reach out—we’re happy to help! Best Regards, Reshma Customer Success Manager MLVeda
Nov. 1, 2024
jikkio
Hi, I’m sorry to hear that your experience hasn’t met your expectations. We strive to provide the best possible service, and your comments are invaluable for our improvement. If you could share more details about the issues you encountered, we’d love the opportunity to address them and make things right. Please feel free to reach out directly at [email protected]. We’re here to help! Best Regards, Reshma CSM MLVeda
April 14, 2023
We're getting many errors from this app on JS and the auto switcher isn't working properly. Also live chat support isn't available
Hi Lucia, We can look into the issue that you faced related to the app. Sonali from Customer Success Team replied to your message on the live chat and further, you would have received an email from her. Just reply to that and reinstall the app, and we will be right there to assist you. Best Regards, Reshma
Dec. 7, 2022
These guys are true amateurs, they distroyed my website's code. I really do not recommend installing this app.
Hi Marti, Your website is working fine and there is no destroyed website code. We checked your store and things related to our app were working absolutely fine. We did not get any clear explanation from your side about what issue did you face after using our app on your store. The other reloading issue that you were facing was not because of our app as explained by our customer success agent to you on the chat. Please check your store again and let us know if there is any issue. We would be really glad to assist you. Best Regards, Reshma Customer Success Manager | MLVeda
Sept. 30, 2022
Absolutely Horrible it screwed all my pricing and currency converting is working back words $25 price it becomes $1800 and ruined my store with its coding. I deleted the app but still my pricing all screwed up it is a horrible app do not download
Hi admin, Generally, such issues do not happen with the MLV: Auto Currency Switcher app installation unless there is any other currency switcher app or default currency switcher of the theme conflicting with our app. Our experts can definitely look into this and dig in to resolve any concerns that you have related to MLV: Auto Currency Switcher app. Customer Success Executives from MLVeda have tried to contact you through emails and phone calls multiple times. Please respond so that we can assist you accordingly. Feel free to contact us at [email protected] to resolve the issue. Regards, Reshma Customer Success Manager | MLVeda
May 17, 2022
Can't uninstall. you can do nothing after you install. Without any description and function. Unable to uninstall
Hi Jent, There are step-wise instructions provided during the app onboarding process. We have checked your store and it has other currency switchers as well that would be conflicting with our app. I have sent you emails at [email protected], reply to them and I would be there to assist you. Best Regards, Reshma Customer Success Manager | MLVeda
Feb. 17, 2021
We found that this app didn't work as expected, when we contacted support, and gave them video evidence of the app not working, they told us it was. We're not interested in this type of work.
Nov. 23, 2020
I installed the app and the process was pretty easy and self explanatory. However, the app was crap due to the following, your default currency isn't saved, the price keep changing when you switch between multiple currencies. Looks like there is a bug, that suddenly it doesn't convert rather than just changing the currency sign. I was in a trouble when one of the customer chatted with me about the prices are unbelievable then I noticed it doesn't do proper conversion.
May 27, 2020
switching currencies crached the page. doesn't work properly unfortunately. wouldn't recommend and will look for another solution
I regret the inconvenience. Would you please provide staff access to your theme to [email protected] ? Our team will resolve the issue immeidately. Have send you personal email as well.
Feb. 10, 2020
Please see the note from the shopify expert i had to hire because the app was causing issues on my website which meant that customers were not able to make purchases. The ADD to CART BUTTON did not work. As a result I paid 90$ for the shopify expert as well as loosing sales. I a very unhappy about this.
Jan. 23, 2020
Their support have completely ruined my website!!! Do not get any customisations from them as they are completely incompetent - now my website is slow and full of glitches along with my banner not displayed correctly. This company is honestly fraudulent - they will say a change has been implemented when it clearly hasn't and just send photoshopped screenshots. I will now have to pay someone to fix the problem they have created. They've done edits to my site I haven't even asked for. I don't understand how this app is even permitted to be on here. For the love of god do not download this app!!!! Also it looks like they are flooding the reviews page with fake reviews so that the negative one's aren't visible. Shopify need to do something about this
Jan. 19, 2020
My website doesn't work now. what am I supposed to do here.
Sorry for the inconvenience. Please disable the app, and approve the collaborator request. Our team will help you setup the app and make it work for your store. ~MLVeda Customer Relationship Team.
Nov. 26, 2019
Dont convert correctly. Cannot turn to default settings on my site! Very bad, and very sad!!!!!!!!!!
Oct. 21, 2019
this app completely wrecked my websites coding. The staff would not help at all. I had to pay someone to fix it all. I would not suggest it to anyone!
Oct. 20, 2019
website crash from app. website crash from app. website crash from app. website crash from app. website crash from app. website crash from app.
Hi, we regret the inconvenience. We are looking into this at the highest priority to see the reason for the crash. We will update you as soon as possible.
Aug. 2, 2019
its not changing the currency according to user ip address, which is the soul purpose of this stupid app lol
June 17, 2019
Does'nt work for what we wanted to do : supress VAT for extra-european customers. (even if the support of the app said : "its' okay" ;-))
Sorry for the inconvenience caused. It seems there is some misunderstanding. We are already in touch with you. Please reply to our email. ~MLVeda Customer Relationship Team.
Jan. 4, 2019
We have done everything according to instructions but currency converter is still NOT visible on the front end. We have done everything according to instructions but currency converter is still NOT visible on the front end.We have done everything according to instructions but currency converter is still NOT visible on the front endWe have done everything according to instructions but currency converter is still NOT visible on the front end
Using app
22 minutes
Total reviews
1
Average rating
1.0
Nov. 17, 2018
The app is not working. My main currency is AUD, I did tried to select USD, but the price still showing main currency.