Auto Fulfill for Shopify

Auto Fulfill

Automatic order fulfillment and Vendor Reports

View on App Store

Rating

4.7

feedback

96

Reviews

chart

#3,911

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    18%
  • Less than a year
    47%
  • More than a year
    30%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its time-saving features, ease of use, and helpful customer support. Many users appreciate the app's ability to automate fulfillment tasks, simplify order management, and streamline communication with vendors. The customer service team is highlighted for being responsive, helpful, and efficient, resolving issues quickly and providing guidance on using the app effectively. However, there are a few negative reviews mentioning issues with order syncing, unfulfilled orders, and lack of responsiveness from customer support in some cases. Overall, the app seems to be highly recommended for its functionality and support, especially for businesses dealing with multiple vendors and drop-shipping arrangements.

Highlights

Positive feedback on time-saving features and automation of fulfillment tasks
Praise for ease of use and streamlined order management
Positive comments on helpful and responsive customer support
Issues with order syncing and unfulfilled orders mentioned in some negative reviews
Some users experienced delays or lack of responsiveness from customer support

Rating Breakdown

  • 5
    93% (89 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 14, 2024

Great app, we've been using it for some time and it works well. Support is helpful.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Finally an app that solves my problems. Managing 15 supplier orders from one store was tough, but this gives each of them their own portal to view orders and upload tracking from their end.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 6, 2023

I'm not sure why the reviews of this app are good - this app just doesn't work. I don't like leaving negative reviews but I feel the need to in this case as I've given them so many chances and I'm so disappointed. The app hasn't once done what it claims to do, and customer support are almost non existent. Orders aren't fulfilling or they're partially fulfilling despite tracking information being added. At times our customers have received notifications when they shouldn't have, or their orders have been partially fulfilled. AVOID.

Using app

5 months

Total reviews

2

Average rating

3.0

2 / 5 Share

Feb. 5, 2022

We're a long time paying customer and the app is working OK. However, do not expect any help from their customer service, if you have a problem or report an unexpected behavior (our case). They have ignored our email requests completely.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 31, 2021

Fantastic app and customer service. I had a few tweaks and they got me taken care in in very short order. I would totally recommend this app for our purpose!!!!

Using app

2 days

Total reviews

2

Average rating

5.0

All reviews

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