Auto Fulfill for Shopify

Auto Fulfill

Automatic order fulfillment and Vendor Reports

View on App Store

Rating

4.0

feedback

32

Reviews

chart

#4,548

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    12%
  • Less than a month
    25%
  • Less than a year
    47%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are quite mixed. While some users praise the app for its functionality, ease of use, and helpful customer support, others express frustration with issues such as the Autorun feature not working as expected and poor responsiveness from the support team. Positive themes include the app's time-saving automation, effectiveness in order fulfillment, and quick customer service. On the other hand, negative themes revolve around the Autorun feature malfunctioning, lack of response from customer support, and orders not syncing correctly.

Highlights

Mixed reviews highlighting functionality and ease of use
Issues with Autorun feature and customer support responsiveness
Time-saving automation and order fulfillment efficiency
Quick and helpful customer service
Challenges with orders syncing and tracking information

Rating Breakdown

  • 5
    88% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    6% (2 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (32)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Aug. 26, 2025

The main features are fine, but the Autorun feature for an Autofulfill Sheet Vendor is broken. It doesn't run. We have to manually Edit the vendor, save the same settings, in order for the autorun to run. What's the point of Autofulfill if it doesn't autorun as scheduled? We've been trying to reach out and get a response from the developers and it has been impossible. We've sent several emails in the past 3 weeks and they haven't responded yet. We received an autoresponse email saying they'll "reply before Monday" but it's been 2 weeks. We're just looking to get the autorun feature to actually work. Unfortunately, there's no other app that fits our needs. Once the autorun feature for a vendor is working, then it's fine.

Using app

About 1 month

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 14, 2024

Great app, we've been using it for some time and it works well. Support is helpful.

Using app

8 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 6, 2023

I'm not sure why the reviews of this app are good - this app just doesn't work. I don't like leaving negative reviews but I feel the need to in this case as I've given them so many chances and I'm so disappointed. The app hasn't once done what it claims to do, and customer support are almost non existent. Orders aren't fulfilling or they're partially fulfilling despite tracking information being added. At times our customers have received notifications when they shouldn't have, or their orders have been partially fulfilled. AVOID.

Using app

4 months

Total reviews

2

Average rating

3.0

2 / 5 Share

Feb. 5, 2022

We're a long time paying customer and the app is working OK. However, do not expect any help from their customer service, if you have a problem or report an unexpected behavior (our case). They have ignored our email requests completely.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 31, 2021

Fantastic app and customer service. I had a few tweaks and they got me taken care in in very short order. I would totally recommend this app for our purpose!!!!

Using app

2 days

Total reviews

2

Average rating

5.0

All reviews

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