Auto Fulfill

The main features are fine, but the Autorun feature for an Autofulfill Sheet Vendor is broken. It doesn't run. We have to manually Edit the vendor, save the same settings, in order for the autorun to run. What's the point of Autofulfill if it doesn't autorun as scheduled? We've been trying to reach out and get a response from the developers and it has been impossible. We've sent several emails in the past 3 weeks and they haven't responded yet. We received an autoresponse email saying they'll "reply before Monday" but it's been 2 weeks. We're just looking to get the autorun feature to actually work. Unfortunately, there's no other app that fits our needs. Once the autorun feature for a vendor is working, then it's fine.

We're a long time paying customer and the app is working OK. However, do not expect any help from their customer service, if you have a problem or report an unexpected behavior (our case). They have ignored our email requests completely.