Auto Fulfill
The reviews for this Shopify app are quite mixed. While some users praise the app for its functionality, ease of use, and helpful customer support, others express frustration with issues such as the Autorun feature not working as expected and poor responsiveness from the support team. Positive themes include the app saving time, being easy to set up, having great customer service, and being a valuable tool for automating order fulfillment. On the other hand, negative themes include problems with order syncing, unfulfilled orders, and lack of timely support responses.
Review RSS feed
The main features are fine, but the Autorun feature for an Autofulfill Sheet Vendor is broken. It doesn't run. We have to manually Edit the vendor, save the same settings, in order for the autorun to run. What's the point of Autofulfill if it doesn't autorun as scheduled? We've been trying to reach out and get a response from the developers and it has been impossible. We've sent several emails in the past 3 weeks and they haven't responded yet. We received an autoresponse email saying they'll "reply before Monday" but it's been 2 weeks. We're just looking to get the autorun feature to actually work. Unfortunately, there's no other app that fits our needs. Once the autorun feature for a vendor is working, then it's fine.
Great app, we've been using it for some time and it works well. Support is helpful.
I'm not sure why the reviews of this app are good - this app just doesn't work. I don't like leaving negative reviews but I feel the need to in this case as I've given them so many chances and I'm so disappointed. The app hasn't once done what it claims to do, and customer support are almost non existent. Orders aren't fulfilling or they're partially fulfilling despite tracking information being added. At times our customers have received notifications when they shouldn't have, or their orders have been partially fulfilled. AVOID.
We're a long time paying customer and the app is working OK. However, do not expect any help from their customer service, if you have a problem or report an unexpected behavior (our case). They have ignored our email requests completely.
Fantastic app and customer service. I had a few tweaks and they got me taken care in in very short order. I would totally recommend this app for our purpose!!!!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.