Auto Fulfill
The reviews are generally very positive, with many merchants praising the app for saving time, automating fulfillment, and making it easier to manage multiple vendors or drop-shippers from one store. Users frequently mention that the app is simple to set up, flexible, and useful for sending orders to suppliers, updating tracking, and reducing manual work. Customer support is also a major strength in many reviews, with several users describing fast, helpful, and knowledgeable responses through live chat or email. The negative reviews focus mainly on reliability and support problems. Some users report that key automation features do not work consistently, such as autorun not triggering on schedule, orders not syncing correctly, partial fulfillments, or emails not being sent to vendors. A recurring complaint is poor or nonexistent customer service, especially when users need help with bugs or unexpected behavior. Overall, the app is seen as very valuable when it works, but a few merchants experience frustrating technical issues and slow support that undermine confidence in the product.
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The main features are fine, but the Autorun feature for an Autofulfill Sheet Vendor is broken. It doesn't run. We have to manually Edit the vendor, save the same settings, in order for the autorun to run. What's the point of Autofulfill if it doesn't autorun as scheduled? We've been trying to reach out and get a response from the developers and it has been impossible. We've sent several emails in the past 3 weeks and they haven't responded yet. We received an autoresponse email saying they'll "reply before Monday" but it's been 2 weeks. We're just looking to get the autorun feature to actually work. Unfortunately, there's no other app that fits our needs. Once the autorun feature for a vendor is working, then it's fine.
Great app, we've been using it for some time and it works well. Support is helpful.
Finally an app that solves my problems. Managing 15 supplier orders from one store was tough, but this gives each of them their own portal to view orders and upload tracking from their end.
I'm not sure why the reviews of this app are good - this app just doesn't work. I don't like leaving negative reviews but I feel the need to in this case as I've given them so many chances and I'm so disappointed. The app hasn't once done what it claims to do, and customer support are almost non existent. Orders aren't fulfilling or they're partially fulfilling despite tracking information being added. At times our customers have received notifications when they shouldn't have, or their orders have been partially fulfilled. AVOID.
We're a long time paying customer and the app is working OK. However, do not expect any help from their customer service, if you have a problem or report an unexpected behavior (our case). They have ignored our email requests completely.
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