All reviews

Rating Breakdown

  • 5
    57% (13 ratings)
  • 4
    17% (4 ratings)
  • 3
    9% (2 ratings)
  • 2
    9% (2 ratings)
  • 1
    9% (2 ratings)
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5 / 5 Share

Jan. 29, 2024

I've been using Auto Schedule for my luxury dog accessory brand barkavenue.co.uk to schedule product drops. It has been very reliable and products appear on my store right on time. Also, thank you to Claudia for the support when I had a question! Fantastic service and great addition to my store

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Auto Schedule has been brilliant for scheduling product drops and discounts. Support is responsive and they even helped me set up a schedule. Highly recommended!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Worked perfectly! I have used this for Black Friday deals for two years now and I can't recommend it more!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

I'm so glad that our app works so well for your Black Friday deals. See you again next year! 😄

5 / 5 Share

Nov. 21, 2023

JD Auto Schedule is a great tool to utilize when needing to create custom hours for item availability for your Shopify Store. Their support team is very helpful and willing to work on changes to improve functionality. I got a response within the hour and was able to coordinate a meeting to receive guidance on how to optimize my online store. Jamie's a great lad. Thanks

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

I really appreciate this Miles, thank you so much! If you need anything else, then just let me know 👍

1 / 5 Share

Nov. 19, 2023

This is the worst app I've ever installed. Completely messed up my store. Put my entire store on sale. No way to edit or revert back. Had to contact Shopify support and waste time fixing it. ABSOLUTELY HORRIBLE.

Using app

About 1 hour

Total reviews

38

Average rating

3.1

Developer Reply

Hello and thank you for your review I'm sorry to learn that you had a problem with our app and I would like to clarify what happened. Firstly, to be clear, our app does not randomly put entire stores on sale and it does have an option to revert back changes. After reviewing the logs, it seems that you specifically set a schedule to apply a 20% discount to all the products in your store and then while the discount was running, you uninstalled the app leaving you with no way to revert the changes. We have contacted you twice now in an attempt to understand better what has happened and to put things right for you. However, we have not had a reply. I would really appreciate it if you did so that we can help. Thank you, Jamie

5 / 5 Share

July 5, 2023

Has made automating launches/closures a breeze. For smaller stores, this is a five star app. For larger stores, it could be improved with a search feature for the schedules - if you manage a large number of projects like us, it can be difficult to navigate. EDIT: (July 6 2023) The team has added a search feature that solves the issue entirely, so I have updated this to five stars! I can wholeheartedly recommend this app for stores of all sizes!!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your review. We will shortly be making some improvements to the user interface so your feedback is extremely valuable! I will make sure that we add in search functionality for you :-) Jamie

5 / 5 Share

Nov. 8, 2022

Hands down to the awesome support i just received over the issue that arrised due to a technical fault, Claudia really helped me out in the time of need and even helped set the new schedule.

Store

Fiona

Using app

6 days

Total reviews

11

Average rating

5.0

4 / 5 Share

Nov. 2, 2022

We had daily limited items in September and this was perfect. Took a star off because there were a few days where it didn't work. Customer service was great, but issue stayed a mystery.

Using app

2 months

Total reviews

8

Average rating

4.1

5 / 5 Share

May 25, 2022

I used this app smoothly, when an incident occurred I was able to receive good support to get help and fix it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

March 30, 2022

Price increase doesn't work! i trusted it and lost Money on it. Please solve this issue. Thanks Miguel

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Miguel, As I understand it from your support ticket, this looks to be a mix up in understanding of whether 00:00 translates to 12am or 12pm. Could you please respond to the support ticket so we can get this sorted for you? Many thanks, Jamie

2 / 5 Share

Jan. 10, 2022

Nice repeat fonctionnality but for me this app works every other time. Support very long to answer. I go with another app and it works greats

Using app

2 months

Total reviews

2

Average rating

3.5

Developer Reply

I'm so sorry to hear that you have experienced these issues. I would like to get in touch with you regarding the issue of the app working every other time so we can get to the bottom of why this might have happened. Regarding "support very long to answer" - as was explained to you at the time, unfortunately a couple of your emails ended up in the spam folder. After we identified this, we responded to you very quickly (within minutes) but we did not receive a reply to our last email offering support. We have since completely removed the spam filter. I hope to speak to you soon, Jamie - Founder and owner at JD Ecommerce

4 / 5 Share

Aug. 1, 2021

I use this app to create time limited discounts and tag them so they appear in a featured collection on the front page. Very easy to set up and works beautifully.

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 13, 2021

It's a good app and does what I need it to do. However when trying to add tags to launch specific products on our shop, the scheduler will not work if I am also trying to edit those products at the same time as the scheduled add time. Basically when the scheduler is supposed to be doing anything I can't be in that product with unsaved changes. UPDATE: Customer service is great, they addressed this issue quickly. Seem like the app does work to add tags while editing, but it takes some time to process the information so the tags don't update until about 20-30 seconds after the set time (depending on the amount of products being edited).

Using app

12 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello there, Thanks for the review and I'm really glad our app does what you need it to do! We've done a lot of testing around this and believe what has happened is just how Shopify works as standard and unfortunately there's not much our app or any other app can do about it. It's most likely that the scheduler was successful but because you might have clicked save to come out of Shopify's editor after it had run, the changes the scheduler made were overwritten. As you will know, we've tried contact you to try to get to the bottom of this and see if there's a way we can make this better for you and other merchants but we've not had a response from you for a few days now. Could you get back in touch at your earliest convenience so we can be sure what's happened please? Thank you! Jamie

3 / 5 Share

March 29, 2021

the App works well - you can trust it to remove products at a specific time. the downside is that Publish section does not differ between 'Draft' product and 'Active' product - which doesn't make sense to me as i would not want a product i work on to be loaded before i have approved it and changed to 'active'. this mean i am only able to use the 'Removal date & time' , but not 'Publish date & time', and therefore can not use the 'repeat weekly' as i need to manually publish the products.

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your review. I just wanted to reply and let you know that we have listened to our customer's feedback and our app now gives you full flexibility over Shopify's product statuses. When scheduling products to publish you can now choose to ignore draft and/or archived products and you can choose the status your products should change to. I hope this improves your experience of our app :-)

5 / 5 Share

March 5, 2021

I'm fully satisfied using Auto Schedule app on my Shopify store. It helps me in my marketing campaigns.

Using app

13 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 1, 2021

Trying to schedule a product every 6 weeks for discounts we run year-round was the first thing I tried to do on auto-scheduler. Even when attempting to have a product go up then down in 24 hours, then not run it again for 6 weeks, the software won't allow me to select weeks. Pretty significant bug to work out, going to have to go use something else. Hope you guys can get it squared away! UPDATE: The customer service has reached out quickly (even before I posted the original review) to try and help out with getting this squared away. The quick follow-up is helpful, and I'll post another update if I'm able to resolve the difficulty. UPDATE: The issue was resolved - it was my error - the year, month, day format is not one I have come across for when scheduling, and that tripped me up. Anyway, so far the app is doing everything I need - and it's the only one I have come across that can schedule specific products to repeat at custom intervals.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 8, 2020

It's a great way to schedule new arrivals to go live at a later date. I've been using it for a few months now and really wish they would create the option to schedule multiple items to go live at the same time instead of having to individually go into each product and set the date/time to publish. If/when they add that option it'll be a 5 star app for sure!

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your kind review :-) We are in the middle of developing the functionality to schedule multiple products right now! Hopefully it should be finished by the end of the month. If you're on our mailing list then you will receive an email as soon as it's ready. We've got loads of new features in the pipeline but do feel free to let us know if you have any other suggestions.

5 / 5 Share

Oct. 5, 2020

Truly amazing customer support, I cannot recommend it enough! This app will be perfect for my business :)

Store

netinu

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review!

5 / 5 Share

Sept. 19, 2020

Smart App, great Support. Recommended. PS: Needs a few functional and design improvements, but they are working on it.

Store

dishbee

Using app

12 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review! Yep, new functionality is being worked on and we just made some minor enhancements to the design. Many more to come :-)

4 / 5 Share

Sept. 16, 2020

Finally found an app which can schedules items repeatedly based on time/date. Still alot of rooms for improvements such as multi-selections of items to ease stores with alot of products. Also, can you shift your 'HELP' button to the left of the screen or someway else, its blocking the 'Save' button.

Using app

About 19 hours

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much for your review :-) Yes there is much room for improvement and we're working hard to bring improvements and new features every day. Importantly we're listening to our users to help determine what features we bring first so thank you so much for your feedback. Regarding the help button... we're working on a way to stop this from covering buttons on certain screen sizes. Thank you for bringing this to my attention.