Hands-On Toys review for AfterShip Referral&Affiliate

1 / 5

Oct. 10, 2024

The worst customer support ever. Shame on Shiam - he doesn't know this apps features, doesn't understand questions, disappears from chat several times for a long time, after poorly answering my questions witch copy/paste random answers disappears and doesn't answer at all. I were not even able to normally start to use it because of such a horrible customer experience.

Using app

About 1 hour

Total reviews

8

Average rating

4.4

Developer Reply

Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention. We value all customer feedback as it helps us identify areas where we can improve our services. We truly apologize for any confusion caused by the responses and the interruptions during the conversation. It's important to us that every customer receives accurate, timely, and right support. One of our experts will be sending you an email in order to get this checked and sorted for you. In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at [email protected]

AfterShip Referral&Affiliate for Shopify
AfterShip Referral&Affiliate
4.9 star
2,606 reviews

Referral and Affiliate Marketing Tool - AfterShip Loyalty

Developer
Shopify App Store