AfterShip Personalization
Boost sales w/ in product, cart, checkout page & post...
Rating
4.2
feedback
47
chart
#5,338
All reviews
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Feb. 29, 2024
Service was fast. Will still have to figure out how to use this but if it is like the other services they offer, then it'll be good.
Jan. 24, 2024
Jan. 2, 2024
False advertising - If I could give zero stars I would. I set up the free plan thinking it was free until I got 50 orders per month or extra $200 in sales FROM THE APP as it advertises. I spent the time setting everything up and didn't realise it had been deactivated after a couple of weeks (not sure exactly when as I wasn't notified) even though I had generated no income from the app, or reached 50 orders per month in that time. I contacted support to help but they told me it's only a free trial for 14 days regardless of number of orders and revenue. I pointed out the 50 orders/$200 in sales and the advertising on this page, but they refused the free plan and only said they could extend the free trial for another few weeks. Then I'd have to choose a paid plan even if I didn't have 50 orders per month or an extra $200 in income from the app. This is NOT the definition of a free plan at all so don't waste your time installing and setting it up.
Dear Customer, We apologize for the inconvenience and can assure you that the information available on the Shopify page and on our website is correct. We do have a Free plan with the limit of 50 Orders or $200. The reason you were unable to see the details in the app before was because you had opted for a Trial plan on 11-Dec-23 which expired on 25-Dec-23 and no plans were selected thereafter. We have added the Free Plan that you had requested and you will be able to use it as per the 50 order or $200 limit now onwards. We hope to improve our service and support and will always try to ensure our merchants gets the best from AfterShip for their business. Regards, The AfterShip Team
Oct. 30, 2023
Aug. 16, 2023
Pooja was great and very helpful. She was able to resolve my issue quickly. Help and support is very effective. Would recommend this product.
April 17, 2023
Great and fast support, nearly instant reply with customizing the app to fit with our theme. Thanks for the help so far
March 3, 2023
So happy with the support! Really recommend using this for upsell in the checkout in shopfiy. fast service!!!
Feb. 25, 2023
Wonderful app to help build out our cart page and post-purchase experience. The team is top-notch and helps with any requests or new upgrades. Looking forward to expanding on more features but I notice the great work and appreciate it.
Feb. 23, 2023
Great customer service - super quick install. Couldn't be easier to intergrate with your new checkout experience. Would recommend.
Feb. 15, 2023
Super fast and easy to set up! Pooja was very helpful and quick at responding! Hoping this app really does help AOV!
Feb. 9, 2023
Fast and easy! Pooja was really helpful, and the app so far is simple and great. I look forward to seeing how effective it is once in use.
Feb. 9, 2023
I love Automizely's platform / services. Their customer service is ON IT and super attentive and helpful. Aparna was my customer service agent and was a great advocate for the company while taking into consideration my needs as a customer. My business has generated a lot more buzz since using Automizely's features!! LOVE IT SO MUCH.