HappyHeed.com review for AfterShip Product Reviews
Jan. 2, 2023
worst app ever ( we are a funded d2c brand ) , we had an issue with a review star rating, the star reviews were not showing under the product title our team reached out to the support and its been 1 week on 3 Jan'23 its not been solved yet we also requested then we have an important product launch on 1 Jan still they ignored it they are mis-using our situation because they know our existing customers won't migrate because we already have a lot of reviews
Hello HappyHeed Team, Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. We would like to inform you that the issue with the star rating has been fixed and we really apologize for the delay. please check and let us know if the star rating is now visible in the right place for you. You can access our support via our live chat feature or contact us via [email protected]. We are looking forward to your response. Regards, Team Automizely
