AfterShip Product Reviews for Shopify

AfterShip Product Reviews

Collect UGC reviews & NPS to boost brand credibility and...

Developer
View on App Store

Rating

4.9

feedback

757

Reviews

chart

#5,637

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    29%
  • Less than a day
    23%
  • Less than a month
    22%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

The reviews for the AfterShip Reviews Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by the support team. Customers appreciate the quick responses, helpful solutions, and knowledgeable assistance they receive when facing technical issues or needing guidance on using the app. The app itself is praised for its user-friendly interface, customizable features, and ability to boost customer trust and conversions through easy collection and display of reviews. However, there are a few negative reviews mentioning issues with emails being sent from @aftership, unexpected charges, and some technical glitches that caused confusion among customers.

Highlights

Positive customer service and quick responses
User-friendly interface and customizable features
Boosting customer trust and conversions
Issues with emails and unexpected charges
Technical glitches and confusion among customers

Rating Breakdown

  • 5
    94% (713 ratings)
  • 4
    3% (25 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (743)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 12, 2026

response was adequate and appropriate in regard to timeframe. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

almost 5 years in ecommerce space now and the best reviews that has stuck with me for a long time is this aftership reviews. the upper plans has a gallery of image from customer reviews which I love! the free one looks good too and would use Aftership on future stores time and time again.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Store

Willari

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

It took a while to get to the bottom of a technical glitch we were having, but Sadhan was so helpful! He got to the bottom of it, had the tech team fix the issue ASAP, and then followed up with me! Thank you, thank you!

Store

Atenti

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Using app

Over 2 years

Total reviews

8

Average rating

4.5

All reviews

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