PrintFizz review for AfterShip Product Reviews
Feb. 28, 2023
Don't be fooled by their free plan. You're on a free trial for a week or two - and after that, you won't be able to collect any reviews, the "Write a review" button disappears and you'll be only able to display the reviews you've collected on your first 2-week trial. It's a very "fine print" thing, with the free plan. They offer a free plan, but if the review app cannot collect simple text reviews - then it's useless. Imagine a restaurant would offer a free plan, when you can only look at the food, but cannot eat it. That's the situation here.
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. I would like to inform you that recently our pricing plan was updated and the "write a review" feature is available on the Paid plan. Could you please help with the requirements so that we will discuss them over a quick meeting and make sure that we will help you accordingly? If you need any further assistance, please feel free to contact us via the live chat option available on your account or email us at [email protected] We are looking forward to your response. Regards, Team Automizely