Zahir the Label review for AfterShip Product Reviews
March 7, 2025
THIS APP IS STILL WITHDRAWING MONEY FROM MY ACCOUNT EVEN THOUGH I DEINSTALLED IT!! THIS HAS TO STOP
Thank you for sharing your feedback. Please accept our sincere apologies for the experience you’ve had. This is certainly not the experience we aim to provide. After reviewing your account, we found that the charges were due to an active subscription that remained after you uninstalled the app. Please note that uninstalling the app does not automatically cancel any paid subscriptions, as these are managed separately. We’ve now canceled the subscription associated with your account to prevent any future charges. If you have any suggestions or further concerns, we’d be happy to hear them. We always strive to understand our users' needs better so we can meet their expectations and enhance their experience with us. If you need any further assistance, please feel free to reach out via live chat on your account or email us at [email protected] Best regards, Team AfterShip