PikaBoutique review for AfterShip Product Reviews
Nov. 19, 2022
I think this is a fabulous app, however, I had annoying issues since the Shopify update and that caused me to have issues with the app for over a month. While the support is usually phenomenal, this issue seemed to be tricky for everyone to resolve, leaving me frustrated and overwhelmed. But my faith in this app was restored by the wonderful support of Aditi. As I was about to switch to a different app, she went above and beyond to figure out the issue with Aliexpress and resolve my issue. She spent HOURS with me figuring it out. Despite the occasional software glitch, Aditi has kept me as a loyal and happy customer!
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. We are actively working on your concern please be assured. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team Automizely