Rating

4.7

feedback

286

Reviews

chart

#782

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    16%
  • Less than a month
    25%
  • Less than a year
    33%
  • More than a year
    7%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer service and quick resolution of issues by the support team. Many users highlighted the helpfulness of specific support agents like Jai, Kumar, Aditya, and Prabha. The app is commended for its ease of use, especially in syncing Shopify products with TikTok Shop. Users appreciate the efficiency, responsiveness, and professionalism of the customer support team, making the overall experience seamless and satisfactory. However, there are a few negative reviews mentioning issues with syncing, duplicate orders, and challenges with the app's setup and functionality.

Highlights

Exceptional customer service and quick issue resolution
Ease of use in syncing Shopify products with TikTok Shop
Efficiency and professionalism of customer support
Challenges with syncing, duplicate orders, and app functionality

Rating Breakdown

  • 5
    84% (239 ratings)
  • 4
    5% (15 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    9% (25 ratings)

Reviews with Text

  • 89% (254)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 26, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Jai was super helpful to help troubleshoot our issues

Store

PSD

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 21, 2025

The app is really helpful. Though we had some issues with the sync right now, it is not the app's fault but internal limitations/set up. Thanks for great supports!

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 9, 2025

good

Store

BOOMBA

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Jai was helpful, quickly resolved my issue

Using app

Over 2 years

Total reviews

2

Average rating

5.0

All reviews

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