AfterShip Feed for TikTok Shop
Feed for TikTok Shop: 1-Click Sync and Sell
Rating
4.7
feedback
689
chart
#496
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
9%
-
Less than a month
26%
-
Less than a year
55%
-
More than a year
2%
Reviews Summary
The reviews for the AfterShip app on Shopify are overwhelmingly positive, with many users praising the excellent customer service provided by the support team. Customers highlighted the quick response times, helpfulness, and patience of the support agents, such as Jai, Kumar, Prabha, and Ayushi. Users also appreciated the ease of use of the app and its effectiveness in syncing products to platforms like TikTok. However, there were a few negative reviews mentioning issues with the app not working properly, causing duplicate orders and stock problems. Some users also expressed frustration with certain limitations, such as manual mapping of products.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 16, 2024
Aftership Feed has worked flawlessly for the first year. I was going thru the re-authorization process and needed to contact support. Support was very helpful and resolved my issue and helped me go thru the correct process to complete the re-authorization.
Dec. 15, 2024
Aftership trick you into signing up to all their apps and their chat function doesn’t work unless you then sign up to TikTok. I’ve messaged and they still wont refund me, just have a load of auto generated responses.
Using app
About 2 months
Total reviews
2
Average rating
1.0
Hello Medicus Team, I'm sorry to hear your experience with our application & customer support was not as expected and we're here to help. I want to assure you that our applications are independent of each other and can be used on their own. Our chat support also works from the admin panel of all our products and can assure you that to chat with our support team, you do not need to connect or sign up on TikTok. As shared on the chat you have initiated, you can cancel the subscription anytime from the AfterShip Billing section. We've emailed you with the details and would love to set up a call to help address the issue. Regards Philips Team AfterShip
Nov. 30, 2024
jai was very helpful with solving my issue
Store
My Store
Using app
9 days
Nov. 27, 2024
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