Rating

4.6

feedback

288

Reviews

chart

#863

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    17%
  • Less than a month
    25%
  • Less than a year
    33%
  • More than a year
    2%

Reviews Summary

The AfterShip Feed app receives overwhelmingly positive reviews for its exceptional customer service. Users praise the quick and efficient responses from the customer support team, highlighting the dedication and helpfulness of the representatives. Many users mention specific team members who provided excellent assistance, such as Jai, Aditya, Prabha, and others. The app is commended for its ease of use and effectiveness in syncing products to TikTok Shop. However, there are a few negative reviews that mention issues with duplicate orders, out-of-stock items, and challenges with the app's functionality.

Highlights

Exceptional Customer Service and Support
Efficient Product Syncing to TikTok Shop
Ease of Use
Challenges with App Functionality
Issues with Duplicate Orders and Inventory Management

Rating Breakdown

  • 5
    83% (238 ratings)
  • 4
    5% (15 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    9% (26 ratings)

Reviews with Text

  • 90% (258)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 8, 2025

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Fast response and solve my inquiry.

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 30, 2025

Having reliable customer service is essential for any eCommerce business, and AfterShip Feed app definitely delivers. Whenever I've had questions or issues with syncing between platforms, their customer service team has been quick to respond and resolve the issue.

Store

Sandy

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2025

The customer service support of the AfterShip Feed app was a breath of fresh air in this age of bots and automated responses. They have a team of real people who are dedicated to assisting their customers, and that shows. I was impressed with their willingness to go the extra mile for me.

Using app

7 days

Total reviews

4

Average rating

5.0

All reviews

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