AfterShip for TikTok & SHEIN
Feed for TikTok Shop & SHEIN: 1-Click Sync and Sell
Rating
4.7
feedback
692
chart
#752
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
9%
-
Less than a month
28%
-
Less than a year
53%
-
More than a year
2%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include helpful and prompt customer service, smooth functionality, and ease of use. Customers appreciate the quick responses and effective solutions provided by the support team. On the other hand, negative reviews mention issues such as blank screens, app not working, and difficulties with syncing products to TikTok. Some users also expressed frustration with the app causing duplicate orders and inventory issues. Overall, the app seems to have a strong customer service team but may have some technical challenges that need to be addressed for a better user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 7, 2025
March 4, 2025
Jai was extremely helpful and was prompt in his responses, and got down to the solution first try!
Feb. 18, 2025
this app has been installed and is coming up with a blank screen, been over a week waiting to get any help from developer
Store
My Store
Using app
2 months
We are truly sorry to hear about the frustration you’ve experienced with our app as it is showing blank screen whenever you are trying to access the account. Please know that we are committed to resolving these issues and ensuring a smooth, reliable experience moving forward. We’d like to offer you our dedicated assistance, and we would appreciate the opportunity to connect directly with you. Would you be available for a call at your convenience, so we can address your concerns in detail and work towards a solution? Our goal is to make sure your experience reflects the trust you’ve placed in us. Please reply with a time that suits you, and we’ll arrange the call right away. Thank you for giving us the chance to make things right. With sincere apologies and gratitude for your feedback.
Dec. 16, 2024
Aftership Feed has worked flawlessly for the first year. I was going thru the re-authorization process and needed to contact support. Support was very helpful and resolved my issue and helped me go thru the correct process to complete the re-authorization.
Dec. 15, 2024
Aftership trick you into signing up to all their apps and their chat function doesn’t work unless you then sign up to TikTok. I’ve messaged and they still wont refund me, just have a load of auto generated responses.
Using app
About 2 months
Total reviews
2
Average rating
1.0
Hello Medicus Team, I'm sorry to hear your experience with our application & customer support was not as expected and we're here to help. I want to assure you that our applications are independent of each other and can be used on their own. Our chat support also works from the admin panel of all our products and can assure you that to chat with our support team, you do not need to connect or sign up on TikTok. As shared on the chat you have initiated, you can cancel the subscription anytime from the AfterShip Billing section. We've emailed you with the details and would love to set up a call to help address the issue. Regards Philips Team AfterShip
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