AfterShip Feed for TikTok Shop
Feed for TikTok Shop: 1-Click Sync and Sell
Rating
4.8
feedback
682
chart
#507
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
9%
-
Less than a month
26%
-
Less than a year
55%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its seamless syncing of products to TikTok and excellent customer service. Many users highlighted the helpful and knowledgeable support team, mentioning specific agents like Kumar, Prabha, Jai, and Ayushi who provided quick and effective solutions to their issues. The app was described as easy to use once users learned how to navigate it, and the live chat support feature was highly appreciated for its personalized assistance. However, there were a few mentions of bugs that needed fixing, particularly related to syncing products between Shopify and TikTok. Despite this, the majority of users found the app to be a valuable time-saving tool with exceptional customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 13, 2024
Nov. 12, 2024
DO NOT USE THIS APP... makes duplicate orders on EVERY Order... and then makes each sale item go out of stock (even when there is thousands in inventory for that item). Every single order, it duplicates it then says item is out of stock. Customer support is the WORST of any app ever used and I have 4 Shopify Stores and been using Shopify for 8 years.... DO NOT use unless you want non stop stress and headaches and a NON proper working app
We are truly sorry to hear about the frustration you’ve experienced with our app. We deeply regret any inconvenience caused by duplicate orders, stock errors, and any difficulties in reaching our support team. Your feedback is important to us, and it’s clear we have not met your expectations. Please know that we are committed to resolving these issues and ensuring a smooth, reliable experience moving forward. We’d like to offer you our dedicated assistance, and we would appreciate the opportunity to connect directly with you. Would you be available for a call at your convenience, so we can address each of your concerns in detail and work towards a solution? Our goal is to make sure your experience reflects the trust you’ve placed in us. Please reply with a time that suits you, and we’ll arrange the call right away. Thank you for giving us the chance to make things right. With sincere apologies and gratitude for your feedback. Regards, AfterShip
Oct. 23, 2024
I love this app! I don’t know what I would do without it because it has made things so smooth with syncing my products to TikTok. It takes some time to learn and figure everything out but once you do that I think you will love it and find it easy to use. The customer service is amazing, I have never had an issue that they couldn’t solve for me in a matter a minutes. Thank you AfterShip!
Oct. 2, 2024
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