AfterShip for TikTok Shop
The reviews for the Shopify App are overwhelmingly positive, with users praising the quick and knowledgeable customer support provided by team members like Jai, Prabha, and Aditya. Users appreciate the app's effectiveness in managing TikTok listings and its seamless integration with Shopify. However, there are a few negative reviews highlighting issues with support response times, unexpected charges, and technical glitches causing duplicate orders and inventory problems. Overall, the app seems to be a valuable tool for merchants looking to streamline their operations and expand their reach to TikTok Shop.
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Prabha was excellent in walking me through every step in synchronise the tik tok and shopify shops
Cannot open the app, I keep getting an error message about enabling 3rd party cookies but the settings on Chrome are correct! Cannot open on Safari either!!! I expect to be able easily use an app that I pay for.
Hello, Thank you for taking the time to share your feedback with us. I sincerely apologize for the trouble you are experiencing while trying to access the AfterShip Feed for TikTok admin page. I understand that you have already tried enabling cookies and switching browsers, yet the issue persists. I completely understand how frustrating this must be. However, I am pleased to inform you that we have successfully identified the root cause of the issue, and it has already been resolved. We kindly request that you reinstall the app and attempt to reconnect it to confirm that everything is working as expected. Additionally, as a sincere apology for the inconvenience this has caused. Please feel free to reach out to us directly or reply to this email so we can work toward improving your experience. Best Regards, Team AfterShip
Our Aftership Feed for TikTok disconnected and we had over 100 orders that did not sync to our store. Aftership had us provide a spreadsheet with the order details and in less than 24 hours they had uploaded all of orders into Aftership and that allowed us to sync them to our store and get them shipped out on time. Amazing customer service.
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