Rating

4.8

feedback

291

Reviews

chart

#1,072

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    14%
  • Less than a month
    26%
  • Less than a year
    32%
  • More than a year
    11%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by team members like Jai, Prabha, and others. Users appreciate the quick responses, knowledgeable support, and efficient problem-solving. The app is highlighted for its effectiveness in managing TikTok listings and simplifying the synchronization process between Shopify and TikTok Shop. Customers also mention that the app saves time, prevents manual errors, and offers a seamless experience for expanding their online store to TikTok. However, there are a few negative reviews mentioning issues like duplicate orders, out-of-stock items, and difficulties in setup and syncing.

Highlights

Excellent customer service and quick response times
Efficient management of TikTok listings and synchronization with Shopify
Time-saving and error-preventing features
Challenges with setup, duplicate orders, and out-of-stock items
Positive feedback on specific team members like Jai, Prabha, and others

Rating Breakdown

  • 5
    85% (248 ratings)
  • 4
    5% (14 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    9% (25 ratings)

Reviews with Text

  • 86% (250)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 18, 2026

Jai, from the support team, was really helpful!

Store

Mylee

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2026

Fast and knowledgeable customer service, Prabha was a great help.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2026

Store

DadMode

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Much better at managing TikTok listings than the native TikTok app. Support is available very quickly for any issues, which as a new user has come in handy. Jai was most helpful.

Using app

15 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 23, 2026

Using app

8 months

Total reviews

2

Average rating

5.0

All reviews

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