All reviews

Rating Breakdown

  • 5
    87% (591 ratings)
  • 4
    6% (39 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (39 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2023

customer service is very helpful

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

she is a boss did exactly what she said she would do .

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

The reps were super awesome, such great help!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Fast and Helpful Customer Service, Highly Recommend Aftership and all Products with them!

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 14, 2023

I appreciate Deep for handling my concern and giving me a resolution.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Impressed with the app's customer service. Two thumbs up!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Jai was able to provide steps needed in order to resolve my issue.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2023

Superb support and the way to create an app

Store

YUCrazy

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Very polite and helpful

Store

Chekani

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Great

Using app

36 minutes

Total reviews

5

Average rating

4.0

5 / 5 Share

Nov. 7, 2023

So far this app has been easy to use. Customer service is great and fast!

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 6, 2023

I haven't seen so greedy developers as these. We have installed the tiktok shop app to manage products and orders directly via Shopify. As we have a whole team who is dealing with it, we have noticed that we need to give them access to the app but we need to pay for every single member who wants to join and have access to it. It's $12 per seat!!!!! This is ridiculous. Never seen this kind of stuff before and as soon as I installed the app, I removed it and knew that I would not use it again. As an addition, you don't have any information on the app page regarding the pricing. We agreed to pay $18 for an app but an additional 24 is not acceptable.

Using app

2 days

Total reviews

13

Average rating

4.1

Developer Reply

Thanks for sharing your valuable feedback. Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue will be dealt with with priority. I would request you to please tell us how many members you would need to add to the organization, so we can find a workaround on this. We will try our best to assist you on the same. Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account. Regards, Team AfterShip

5 / 5 Share

Nov. 6, 2023

love this they make it very easy to undrstand

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

user friendly - straight forward instructions

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Firstly i have to say this is what i was looking for all along and finally found it. Syncing my inventory quantity was proving a real pain but thanks to Aftership -Anmol and his team were really helpful. They took me through their app and answered any questions i had. The meeting and demo was setup nice and easy. I will continue using the app as the price point is just right. The team scheduled the meeting to my availability and the aftercare is the reason for choosing them. Thanks to the team once again.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Sandlya was amazing and helped me promptly!

Using app

23 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 31, 2023

Although learning the new app & connecting it to tiktok shop is confusing the team at Aftership is most helpful. I've reached out several times and they are always quick to respond and so helpful.

Using app

11 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. We are sorry to hear that you faced issues while setting up the app. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Oct. 30, 2023

Great help from akanshka, thank you:)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2023

Pooja was very kind and helpful! :)

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 27, 2023

Very helpful

Using app

26 minutes

Total reviews

2

Average rating

5.0