All reviews

Rating Breakdown

  • 5
    87% (591 ratings)
  • 4
    6% (39 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (39 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 14, 2022

I can't rate your apps. My nightmare starts when I install it on my shopify online store. So you can't set up design and only allows two collections. If you develop your mobile App with this App, you App is not able to Google Play Store or Google Apple Store. The best solution for me maybe to remove it on my store. The support Team delays, they don't answer quickly. Every time to request email, I am so sorry. What deception !

Using app

About 2 months

Total reviews

9

Average rating

4.1

1 / 5 Share

Feb. 21, 2022

I downloaded this app because I was told I needed it. Customer service is non existent and they added something on my homepage that I can't remove. What a nightmare

Using app

40 minutes

Total reviews

5

Average rating

2.6

Developer Reply

It is unfortunate to know that you did not have the best experience using our app and you are also unable to remove the item added on your homepage. I am sorry for the inconvenience. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Rupam Sarma Tamuli Team Automizely

1 / 5 Share

Jan. 15, 2022

How do I remove the app from my store??? When I click on the app the only message I receive is "accounts.automizely.com refused to connect." :/

Using app

About 18 hours

Total reviews

2

Average rating

3.0

Developer Reply

It is unfortunate to know that you did not have the best experience using our app and you are also unable to remove it. I am sorry for the inconvenience. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Rupam Sarma Tamuli Team Automizely

1 / 5 Share

Jan. 12, 2022

After installing the app it was not working. I want to delete it and there is no option to do that as it shows as a sales channel and not an app.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your valuable feedback. It is unfortunate to know that you did not have the best experience using our app and you are also unable to delete it. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Rupam Sarma Tamuli Team Automizely

1 / 5 Share

Oct. 13, 2021

Scrap Don't Install it . its misleading . its not mobile app builder. After installing There is no option To launch or customize its showing your Own Website in Browser There is no App .

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your valuable feedback. It is unfortunate to know that you did not have the best experience using our app. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and in the future, you will be glad to see more enhanced features to make your experience better. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Neelima Aggarwal Team Automizely

1 / 5 Share

Sept. 9, 2021

I installed the app to try but it not works and it can not delete. Could you please delete it, I want to remove it from my site

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback. It is unfortunate to know that you want to delete the app and no longer want to use it. We would like to contact you to investigate the reason for your discontentment with our app as, we work really hard to make our app user friendly and provide a great support experience. You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Automizely

1 / 5 Share

Aug. 26, 2021

This app is quite miss leading. They make it seem like they will built an app for your store, but they are adding your store and name to their app. In essence you are advertising their app and others store.

Using app

About 1 hour

Total reviews

2

Average rating

2.5

Developer Reply

Thanks for sharing your valuable feedback. We understand your concern and have made a note of it. Our product team is going to check the feasibility of the feature suggested by you and if found feasible to be implemented, you will be notified about the same. Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account. Regards, Nitish Kumar Team Automizely

1 / 5 Share

Aug. 15, 2021

It is SHOCKING how unprofessional and horrible Automizely customer service and support is. Please remove your app from my store? To delete is inposible! All apps in shopify are removable quickly! Please remove your garbage from my store NOW!!! Update: To REMOVE this APP from your shopify store - Shopify Account > Settings > Sales Channel > Automizely Mobile App Builder > DELETE

Using app

18 days

Total reviews

3

Average rating

3.7

Developer Reply

Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority. I would request you to please tell us what we can help you with and what are your expectations using the Mobile app. We will try our best to assist you on the same. Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app. Regards, Rupam Sarma Tamuli Automizely Mobile App Builder Team

1 / 5 Share

July 21, 2021

I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ??

Store

LE LCHI

Using app

19 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority. I would request you to please tell us what we can help you with and what are your expectations using Mobile app. We will try our best to assist you on the same. Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app. Regards, Rupam Sarma Tamuli

1 / 5 Share

July 23, 2021

This app does what it says. It is best suited for small businesses and for those who just want to have a feel of their website on the mobile app. Simple and Basic, Nothing more should be expected from a free app. UPDATE: The only struggle is to get this app removed from the store. Firstly, There's no option in the apps panel to uninstall this app, and secondly, Even after requesting many times at their customer support they don't do anything regarding this.

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 29, 2021

HOW DO I REMOVE THIS APP? I don't want to use it and I can't figure out how to delete it from my sales channels....

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Rupam Team Automizely

1 / 5 Share

June 24, 2021

CAN'T REMOVE THE APP AND NO REPLIES FROM SUPPORT THIS IS RIDICULOUS AND IS ON THE TOP HEADER OF MY WEBSITE PROMOTING THEIR PRODUCT.

Using app

About 3 hours

Total reviews

4

Average rating

4.0

Developer Reply

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavour to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Automizely

1 / 5 Share

June 24, 2021

App is actually not very good at all. Gave it some time after installing for a few weeks to see if app would improve but it hasn't. I have several hundreds of graphic tees, hats, bags, and mugs on my website and the app only displayed 20 per category. That's pretty bad. I was told by support that eventually all items would sync to the app, not true. I tested searching for merchandise through the app, only got messaged stating no item found. That's terrible. Had to uninstall the app.

Using app

16 days

Total reviews

2

Average rating

3.0

Developer Reply

Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority. I would request you to please tell us what we can help you with and what are your expectations using Mobile app. We will try our best to assist you on the same. Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app. Regards, Rupam Sarma Tamuli

1 / 5 Share

April 13, 2021

There is nothing. I can't see any option to customize or edit. Everything is blank/white there. Really worst thing, this is.

Using app

1 day

Total reviews

4

Average rating

3.5

Developer Reply

Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority. I would request you to please tell us what we can help you with and what are your expectations using Mobile app. We will try our best to assist you on the same. Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app. Regards, Rupam Sarma Tamuli

1 / 5 Share

April 11, 2021

Doesn't work. It's not an actual app you store is just added to the aftership app & none of the products synced over for me. The link provided also doesn't take you directly to your catalog on the aftership app but rather to a collection of different stores. Will be uninstalling.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Dear customer, Apologies for the inconvenience caused. It is unfortunate to know that your experience did not meet the expectations. We will surely get all your issues resolved and make you a happy customer. Please let us know our support team is available 24X7. Regards, Brishketu

1 / 5 Share

Feb. 20, 2021

Please take this off of my Shopify. I do not want it. I don’t recommend. If you download it even to try it out it is STUCK on your Shopify. I’ve tried everything to remove it. I don’t like that there’s not much customization. Very basic layout.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

We apologize for the bad experience you have had, Our team has reached out to you via email to assist you on the same. Regards, Automizely Team

1 / 5 Share

Feb. 8, 2021

please delete your app to my store now. it's impossible that there ins't a way to do this on my own.

Using app

About 6 hours

Total reviews

1

Average rating

1.0

Developer Reply

We apologize for the bad experience you have had, Our team has reached out to you via email to assist you on the same. Regards, Automizely Team

1 / 5 Share

Jan. 29, 2021

Can you please remove your app from my store? Is it some kind of glue or what?! To delete account you need years!! What do you think? All apps in shopify are removable quickly! Please remove your garbage from my store!

Using app

1 day

Total reviews

5

Average rating

3.4

Developer Reply

Dear customer, Our team has reached out to you via email to assist you. We apologize for the bad experience you have had. Regards, Automizely Team

1 / 5 Share

Jan. 18, 2021

It is SHOCKING how unprofessional and horrible Aftership's customer service and support is. If you care about working with developers who bother to respond to emails, do NOT do business with Aftership.

Using app

4 minutes

Total reviews

11

Average rating

1.4

Developer Reply

Dear customer, This app is Automizely: Mobile App Builder, not AfterShip... Our team has reached out to you to assist you. We are sorry for the bad experience you have had and in the meanwhile, we will improve our customer service in order to help our valuable customers in time. Regards, Automizely Team