AfterShip Feed for TikTok Shop
Feed for TikTok Shop: 1-Click Sync and Sell
Rating
4.8
feedback
683
chart
#507
All reviews
Rating Breakdown
Review RSS Feed
March 27, 2022
Thank you.Toll ,nett, hilfsbereit und zuverlässig. App ist perfekt. Immer gerne. Weiterempfehlen. Verdient 5 Sterne.
March 14, 2022
I love everything so far. The only thing I do not appreciate is not being able to cancel labels ( get a refund) for labels generated by customers for returns when the customer doesn't return the item.
We are glad to know that you are happy with the app and the customer service support. Thanks for your valuable feedback. I can see that you are not happy with the fact that you are unable to cancel labels (get a refund) for labels generated by customers for returns when the customer doesn't return the item. I am sorry for the inconvenience. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely
Feb. 21, 2022
I downloaded this app because I was told I needed it. Customer service is non existent and they added something on my homepage that I can't remove. What a nightmare
It is unfortunate to know that you did not have the best experience using our app and you are also unable to remove the item added on your homepage. I am sorry for the inconvenience. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Rupam Sarma Tamuli Team Automizely
Feb. 13, 2022
A very useful app. A very good customer support team! Help us to solve the issue immediately! Appreciate for the great effort. Nice work
Feb. 12, 2022
Super Support. Und Kostenlos. Sehr gut! kann ich gerne weiterempfehlen. Mir wurde innerhalb weniger Sekunden geantwortet.
Feb. 12, 2022
The APP idea is good. The after sale is excelent. I Think that customization options could be better, allowing us to change the background collors, the letters collors, idiom, etc.
Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account. Our Support Team is available 24/7 to assist you. Regards, Neelima Aggarwal Team Automizely
Feb. 10, 2022
The app works great, I can't wait to use it. Thanks for the quick help! I hope to save time, discover easy to set up features.
Feb. 8, 2022
The app seems to be very easy to set up & if you need help customer service is very quick to answer. I haven't actually used it yet after setup, but I hope all goes well.
We are glad to know that you are happy with the app and the customer service support. Thanks for your valuable feedback. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely
Jan. 20, 2022
This app is a jewel. Easy to use and really innovative to engage existing customers. And when you have a question: the support chat is super fast, friendly and helping right away. Amazing!
Jan. 15, 2022
How do I remove the app from my store??? When I click on the app the only message I receive is "accounts.automizely.com refused to connect." :/
It is unfortunate to know that you did not have the best experience using our app and you are also unable to remove it. I am sorry for the inconvenience. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Rupam Sarma Tamuli Team Automizely
Jan. 12, 2022
After installing the app it was not working. I want to delete it and there is no option to do that as it shows as a sales channel and not an app.
Thank you for your valuable feedback. It is unfortunate to know that you did not have the best experience using our app and you are also unable to delete it. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Rupam Sarma Tamuli Team Automizely
Jan. 12, 2022
Everything is fine, but you can not change the appearance of the application. If you could, it would be 5.
We are glad to know that you are happy with the app and would like to have the option of changing the appearance of the app, Thanks for your valuable feedback. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely
Jan. 11, 2022
I'm so happy with this App, works well and you have all in one and for the service their faster to solve it once you need then. Lovely App.
Jan. 8, 2022
I was looking for improve the customer experience on mobile and I found this amazing app, with an incredible customer assistance 24/24 hours. And the APP is totally free!!!!!!!!!!!!!!!!!!!
Jan. 6, 2022
Really great ! Thanks to Anmol assist ;-) Top support ! My request was handled very quickly and efficiently. Do not hesitate a single second! Come and live the AUTOMIZELY experience to develop your Business in complete safety. You will not be disappointed :-)
Jan. 2, 2022
Great app! Extremely easy to set up oh and to mention their customer service!! Superb!!! This app will definitely help convert more sales. Thank you for creating these apps!
Dec. 29, 2021
I needed to verify my account. AfterShip was extremely prompt in their response and fast in their action. I feel very comfortable reaching out if I need assistance. Even though it is through text, it was a great human interaction.
Dec. 22, 2021
The customer service responded quickly and effectively solved my problem. Very grateful Very grateful
Dec. 22, 2021
It's a great app with amazing customer support. But it's more like a marketplace than native app for store.
Dec. 21, 2021
I use this app to bring an increase and awareness to my fashion brand, and I believe it will help with that.
Thank you for your valuable feedback. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. Regards, Riyaz Automizely Team