All reviews

Rating Breakdown

  • 5
    85% (255 ratings)
  • 4
    5% (14 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    8% (25 ratings)

Reviews with Text

  • 86% (258)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 30, 2024

Very knowledgeable and helpful. He worked with me carefully to understand and find solutions to my problems. Highly recommend!

Store

Dysel

Using app

10 months

Total reviews

3

Average rating

2.3

5 / 5 Share

June 20, 2024

Easy to set up and customer service is really helpful!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

fast performance easy to use

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 14, 2024

The folks at Aftership in the customer care team are incredible. Walked me through step by step (twice) on some updates that were needed. Very patient and very helpful.

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 5, 2024

Pooja was very helpful and patient with me. She helped me understand why my products were not syncing and she provided me with the step-by-step process to bulk sync my products. Thank you so much Pooja, you were awesome!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2025

Prabha was very knowledgeable and resolved my issue very fast! He was a lifesaver because no orders were going through - which stopped our business....

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2024

Ankit resolved all my issues

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2024

good

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

What truly sets Aftership apart is its exceptional customer support. Ayushi and the team behind Aftership are absolute rockstars. They're responsive, knowledgeable, and always go above and beyond to ensure that my shipping needs are met. Whether it's troubleshooting a technical issue or offering personalized advice on optimizing my shipping strategy, Ayushi is there every step of the way.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2024

Sandiya was able to resolve my issue quikcly, understanding the urgency needed and helping to resolve immediate issues our business was facing, syncing old orders to get caught up before a sales call the next day. she was very caring, and extremely helpful!!!! Thank you so very much, Sandiya and AfterShip team!

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2024

I am a new business owner, meaning that I am going through a lot of issues and challenges, however, AfterShip Feed Support is extremely helpful. The AfterShip Feed Team has been instrumental in synchronizing the products from our store to TikTok, ensuring a seamless and efficient integration. Their expertise has significantly streamlined our operations, allowing us to reach a wider audience on the platform. Additionally, they are providing ongoing assistance with other issues we are encountering, demonstrating their commitment to exceptional support and service. Sincerely, MAXPRESS.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

I had some issues connecting our TikTok account and I contacted customer support. Sadhan connected with me and helped me through the entire process. He made sure that we sorted out every problem together. #1 customer support I have received from any Shopify app!

Using app

4 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 9, 2024

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

Great app. Helped me to sync my Shopify products to my TikTok shop, thereby bringing my products to a greater audience. Karan has also been fantastic in helping me sort the technical issues I faced whilst trying to sync the products.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

Excellent onboarding and ultra responsive.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 15, 2024

Ayushi the support rep we worked with on a problem- what a hero. Very knowledgeable and checked with his team for help instead of just giving up. There are bound to be some issues because TikTok shop is new but the support by AfterShip is top level. Working through problems and providing the exact right documentation.

Using app

2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

April 12, 2024

Nice chat customer service

Using app

25 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

April 8, 2024

Wonderful

Using app

16 days

Total reviews

24

Average rating

5.0

5 / 5 Share

April 2, 2024

Very quick response

Using app

33 minutes

Total reviews

3

Average rating

5.0