All reviews

Rating Breakdown

  • 5
    95% (308 ratings)
  • 4
    4% (12 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 8, 2022

very helpful time with staff please let me know when they make this way easier to use because im new to all this

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 9, 2022

The person helped me quickly and easily!!! I am so so so so so so so so so happy with the service!!!

Using app

About 2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your valuable feedback. We are glad to know that our customer service support was quick and helpful. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team Automizely

4 / 5 Share

May 21, 2022

Very helpful app excellent customer service. Prabha Was very quick to respond and solve my problem instantly once again thank you very much.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your valuable feedback. We are glad to know that Prabha from customer service support was quick and helpful. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team Automizely

4 / 5 Share

April 27, 2022

I haven't used the app yet, but the customer support provided during the set up process was great and very quick!

Using app

2 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your valuable feedback. We are glad to know that the customer service support was great and helpful. We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team Automizely

4 / 5 Share

April 22, 2022

This app is amazing it has helped us boost our customer base and sales. Customer service is great as well. Thank you for your help today!

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your valuable feedback. We are happy to know that you liked our app and found our customer support hgelpful as well. We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team Automizely

4 / 5 Share

March 15, 2022

I have found this app very useful. Like the customer support very much! Thank you. I would definitely recommend it.

Using app

6 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback. We are happy to know that you liked our app and found our customer support useful. We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team Automizely

4 / 5 Share

Oct. 28, 2021

i didnt give a 5 only bc nothing could be done at the time but team member was forwarding my issue to higher ups for more help. so hopefully things will be fixed shortly

Using app

13 days

Total reviews

2

Average rating

4.5

Developer Reply

I can see that your issue has been escalated and I am sorry for the inconvenience. Your issue would be dealt with utmost priority. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team Automizely

4 / 5 Share

Oct. 4, 2021

I just installed it hopefully it works well for me, I will update in about a week or so. Im looking forward if they will later add on options to send discount codes.

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your valuable feedback. We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team Automizely

4 / 5 Share

Oct. 1, 2021

I really like and enjoy the app. Grateful to have found it. Looking forward to new features and update from this app.

Store

Sharish

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Regards, Riyaz Automizely Team

4 / 5 Share

Sept. 23, 2021

This app has a lot of options & generates us income. We would love if their email was aesthetic was a bit more on trend, as Shopify's own email templates aren't that attractive. The staff are great at responding and we plan to keep using Automizely in the future. Great option for businesses just starting out!

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback. We are happy to know that you liked our app and found it useful. We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team Automizely

4 / 5 Share

Sept. 19, 2021

support is great hopefully this app helps out a lot. I been looking for a marketing app that would be easy to work with fingers crossed!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback. We are happy to know that you liked our app and found it useful. We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team Automizely

4 / 5 Share

Sept. 18, 2021

Very simple to use and customer service is great. I hope there will be other text available soon, such as restock alerts and updates for customers.

Using app

About 21 hours

Total reviews

7

Average rating

3.7

Developer Reply

Thank you for your valuable feedback. We are happy to know that you liked our app and found it useful. We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team Automizely