AutoPost: AI Social Media Post
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include ease of setup, automation features, helpful support, and the ability to connect to multiple social media platforms. Users appreciate the free plan option and the app's effectiveness in managing social media posts. However, there are also negative comments regarding unexpected charges after the free trial, limitations in language translation options, and the inability to post to all social media platforms simultaneously. Some users also expressed a desire for more advanced AI features and integration with additional social media platforms like TikTok, Tumblr, and Reddit.
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Hello, We’re sorry your experience didn’t meet your expectations. We have already reached out to you directly to better understand what may not have worked well. Since we have not yet received additional details, we are unable to investigate the matter fully at this stage. We would greatly appreciate the opportunity to learn more about your experience, review your case, and assist you with any questions or settings that may have affected your use of the app. Please feel free to reply to our message or contact us at [email protected]. We hope to hear from you and have the opportunity to provide a better experience. Best regards, Amasty Team
Don't be fooled by the free trial offer. I signed up to test the app but decided it wasn't for me. Despite completely uninstalling it before the 3-day trial period ended, I was still charged the $9.99 monthly fee. Many people don't look closely at their statements and assume everything cancels automatically, but that isn't how it worked out here.
Hello Angela, We carefully reviewed your case. Your 3-day free trial started on June 30, 2026, and the app was uninstalled on July 6, 2026. Since the trial ended on July 3, the subscription had already transitioned to the paid plan before the app was uninstalled. Uninstalling the app cancels the subscription and prevents any future recurring charges; however, the charge for the active billing period had already been applied. While the charge was processed according to the subscription terms, we reviewed your situation individually and worked with you directly to resolve the matter. We’re truly sorry for the frustration and confusion this experience caused. If you ever decide to give AutoPost another try, please don’t hesitate to contact us on any question at [email protected] — our team will be happy to assist you. Best regards, Amasty Team
great app
Hello, Reading your review truly means a lot to us — thank you for taking a moment to share it. We know how much time and attention social media posting can take, especially when you’re also managing everything else in your store. So it’s wonderful to know that AutoPost is making that part of your workflow easier and more manageable. We’ll keep working on making the app feel reliable, simple, and genuinely useful in day-to-day use. And if you ever have an idea, question, or something you’d like to see improved, we’d be glad to hear from you at [email protected]. Thank you again for trusting AutoPost with part of your posting routine. We really appreciate your support. Warm regards, Amasty Team
Can't make one post and publish to all social media platforms .
Hello Team, Thank you for taking the time to share your thoughts with us. We’re genuinely sorry to hear that the app hasn’t fully met your expectations. We completely understand how valuable it is to be able to publish posts across multiple social networks at once. Please know that this is a feature we’re actively working on, and we hope to include it in one of our upcoming updates. In the meantime, if you have any other suggestions, questions, or ideas, please don’t hesitate to reach out to us at [email protected]. We’d be more than happy to hear from you and support you in any way we can. Your feedback is incredibly important to us—it helps our team improve and create a better experience for all our users. Thank you again for sharing your perspective and helping us grow. Kind regards, The Amasty Team
Hello team, It’s great to see that AutoPost has been useful for you. We know that social media work can quickly turn into a lot of small repetitive tasks, so we’re glad the app is already helping make that part a bit lighter. At the same time, your rating tells us there may still be something that didn’t feel quite right or could work better for your store. We’d genuinely like to understand what would make the app more valuable for you — whether it’s a feature you expected, a smoother setup flow, or anything that slowed you down. You can reach us at [email protected]. Even a short note would help us see the app from your side and improve it in a more practical way. Thank you for trying AutoPost and for sharing your experience with us. Best regards, Amasty Team
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