Rating

5.0

feedback

1,539

Reviews

chart

#337

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    33%
  • Less than a month
    23%
  • Less than a year
    21%
  • More than a year
    5%

Reviews Summary

The reviews for the Avada app are overwhelmingly positive, with users praising the app's features, ease of use, and most notably, the exceptional customer service provided by the support team. Many users highlighted the quick response times, patience, and effectiveness of the support representatives, such as Susan, Jasmine, Annie, and Dana. Customers appreciated the free features offered by the app and the willingness of the support team to go above and beyond to help with customizations and issues. The trust badges, sticky add-to-cart button, and various other features were mentioned as valuable additions to Shopify stores.

Highlights

Positive customer service experience with quick response times and effective assistance
Appreciation for the free features and willingness of the support team to go above and beyond
Praise for the app's features like trust badges and sticky add-to-cart button

Rating Breakdown

  • 5
    98% (1,507 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,524)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 22, 2026

good support and app , Jasmine and Lias, helped good

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 13, 2026

Svaka cast za podrsku. Pozdrav za Jasmine i Maison.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 10, 2026

The app is easy to implement and the support are helpful if you have any inquiries as Thea assured to help me through the process

Store

Premia

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2026

Thank you so much Tiffany, for the fast response you gave me to resolve my need in my shop.

Using app

6 months

Total reviews

30

Average rating

5.0

5 / 5 Share

March 5, 2026

Thea at AOV is the best she handles everything very good no matter the complexity of the issue.

Store

Furry

Using app

28 days

Total reviews

1

Average rating

5.0

All reviews

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