Rating

5.0

feedback

1,580

Reviews

chart

#361

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    34%
  • Less than a month
    23%
  • Less than a year
    21%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App overwhelmingly praise the exceptional customer service provided by the support team. Customers highlight the quick response times, patience, and willingness of the team to go above and beyond to solve any issues. The app itself is described as easy to use, with useful features such as trust badges and sticky ATC buttons. Users appreciate the comprehensive support they receive, with specific mentions of team members like Jasmine, Susan, Kyle, and Annie for their outstanding assistance. The positive reviews consistently mention the app's effectiveness in boosting trust and conversions on online stores.

Highlights

Exceptional customer service and quick response times
Ease of use and useful features like trust badges
App's effectiveness in boosting trust and conversions
Specific mentions of team members like Jasmine, Susan, Kyle, and Annie
Praise for the comprehensive support provided

Rating Breakdown

  • 5
    98% (1,549 ratings)
  • 4
    2% (27 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,563)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 18, 2026

Excellent app and fantastic, prompt 24x7 service

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Best support team. Love all their apps!

Store

noea.se

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

This application is incredibly powerful and completely free. If you have any questions, you can directly ask the customer service team; they are very professional and answered all my questions. It's a fantastic application plugin.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Works great, i use trust badges on 2 stores! still yet to try the other features! Amazing support always - thanks Jasmine & Maison for my most recent request, your help is most appreciated. Brgds, mike

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

I run a Shopify shop, and before this app, my visitors bailed fast because my page lacked trust signals. After adding the Money Back/SSL/Shipping badges here? My conversion rate picked up right away—orders are up 25% in two weeks, no joke. The real win was when I messed up the badge layout: I shot a message to support, and Susan replied literally within 60 seconds (I checked the timestamp!). I thought I’d wait hours, but she sent clear screenshots immediately and even offered to tweak the design remotely. She fixed the layout perfectly in 2 minutes flat—total rockstar. This app makes your store look pro, and having support that fast? It’s not just a tool—it’s peace of mind. 10/10, will recommend to every seller I know.

Store

VOSS

Using app

About 1 month

Total reviews

5

Average rating

4.2

All reviews

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