Rating

5.0

feedback

5,779

Reviews

chart

#375

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    8%
  • Less than a month
    18%
  • Less than a year
    64%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users mentioned specific support team members who were extremely helpful in resolving their issues. The app is described as easy to use and intuitive, with users appreciating the guidance provided by the support team. However, there was one negative review highlighting poor customer service and lack of knowledge from a specific team member.

Highlights

Positive customer service and quick response times
Ease of use and intuitive interface
Specific mention of helpful support team members
One negative review highlighting poor customer service and lack of knowledge

Rating Breakdown

  • 5
    98% (5,641 ratings)
  • 4
    2% (122 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 17, 2024

customer service is very good, Thankyou Mia!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Tiana was very helpful and support was very quick and easy

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

I had a question about a feature, Tiana and Anivia responded promptly and went above and beyond to help me. It’s rare to find such a great combination of functionality and excellent support. Highly recommend !

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Amazing app, extremely efficient and easy to use. Judy was a sweetheart all along. She helped navigate through difficulties and I could set up everything for my store in no time!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Christian was very helpful in setting up the app. I would definitely recommend this app to others.

Using app

About 1 hour

Total reviews

4

Average rating

4.8

All reviews

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