Rating

5.0

feedback

5,814

Reviews

chart

#380

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    8%
  • Less than a month
    18%
  • Less than a year
    64%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the quick and efficient customer support provided by the team members such as Mia, Tiana, Lydia, and Ricky. Customers appreciate the ease of use of the app and the helpful assistance they receive in resolving any issues. The technical support staff, including Anivia, Kevin, and William, are highlighted for their professionalism and responsiveness. Users also mention the app's effectiveness in boosting sales and the free and useful features it offers. However, there are a few reviews that mention initial difficulties or mix-ups that were quickly resolved by dedicated team members like Esther and Hana.

Highlights

Positive customer support experience and quick response times
Ease of use and effectiveness in boosting sales
Professionalism and helpfulness of technical support staff
Free and useful features provided by the app
Occasional initial difficulties quickly resolved by dedicated team members

Rating Breakdown

  • 5
    98% (5,676 ratings)
  • 4
    2% (122 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 14, 2024

The team is very reactive and helpfull. Thank you Ricky for you kindness.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 14, 2024

I have got an amazing support from Kevin and Maison in all my needs using the app. Many thanks!!They were nice and very helpful.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

There is a very interested support line, they help me with all my questions instantly, especially Lydia was very helpful, I would like to thank her.

Store

Relio

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Kevin and Maison were really helpful in providing the right custom CSS I had problem with. Thank you so much!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Nim was wonderfully supportive and helped me install the trust badges on my product page and cart in a jiffy!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

All reviews

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