Paninisport.no review for Avada Email Marketing

2 / 5

Sept. 20, 2023

Initially, this looks like a really good alternative to the more established providers like Klaviyo and Omnisend. With a lot of options and good logic for setting up flows. However, in my experience its full of bugs to the point where you dont trust the system at all. So you will find yourself constantly reaching out for support, and although support is fast and available - its mostly useless. Everything gets escalated to the "tech team", and from there nothing really happens and you need to actively push your case everyday only to get the same generic responses. They say you get a dedicated manager on the highest tiered plan - but you dont. To bad. This could have been a really good ESP. Tip to Avada: Get your act together, and focus on quality over quantity. No need for 24h support when they cant help at all. I have a feeling this app will collect a lot of bad reviews to come. Only reason for not giving 1 star is because if it did work it would probably be the best option out there.

Using app

28 days

Total reviews

29

Average rating

4.8

Avada Email Marketing for Shopify
Avada Email Marketing
4.9 star
1,923 reviews

Avada Email Marketing, Automation, SMS, Pop-up

Developer
Shopify App Store