Avada Email Marketing & SMS
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,764
chart
#470
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
10%
-
Less than a month
25%
-
Less than a year
55%
-
More than a year
8%
Reviews Summary
The reviews for the Avada Email Marketing & SMS app are overwhelmingly positive, with users praising the excellent customer support provided by team members like Hana, Esther, Lydia, Liz, and Emily. Customers appreciate the quick responses, helpful assistance, and efficient problem-solving. The app itself is described as user-friendly, with a variety of useful features for email marketing and customer engagement. Users also highlight the affordability of the app's paid plans and the generous amount of emails included. However, there are a few mentions of technical issues and limitations in the free version.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 29, 2024
The best app ever. Their templates are fantastic and the customer service is fast and kind in solving anything. Special thanks to Esther and Toby who helped me solve my problem within minutes!
May 28, 2024
Scam! They promise you "unlimited contacts and emails" for $16 plan or at least what they state. BUT it is only when you install their app you will see that it is not unlimited, but in fact is very well limited to only 500 contacts... Reporting them to Shopify for NAD
Hi there, We're sorry to hear about your dissatisfaction with our pricing structure and any confusion it may have caused. We want to clarify how our pricing works and address your concerns directly. Our Pro plan, priced at $16 per month, includes services for up to 500 contacts and allows for 12,000 email sends per month. While the phrase "unlimited contacts and emails sent" might be misleading, it refers to the fact that you can add as many contacts and send as many emails as you need, but additional fees apply once you exceed the included 500 contacts and 12,000 email sends. For more detailed information, please visit the following link: https://avada.io/pricing/. We apologize for any inconvenience this misunderstanding may have caused and appreciate your feedback. If you have any further questions or need more clarification, please do not hesitate to contact us. Best regards, Avada Support Team
May 27, 2024
Perfect attention by Hana, lovely chats and helped me resolve my issues in just a couple of minutes
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