Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.8
feedback
914
chart
#7,971
All reviews
Review RSS Feed
July 8, 2025
Regarding email marketing functionality, I believe Avada's product is slightly better than Klaviyo. Klaviyo has a very obvious trademark. It's very clear that this will cause customers to be unclear about what our brand is. The most important point is that for Shopify sellers, they will definitely encounter various problems, especially with complex software like this, and customer support functionality will be particularly important. First, Klaviyo does not have online support, meaning you have to send emails to customer support like in the last century, and then wait for ten hours or even longer. Even after waiting for a response from customer support, you'll find that their reply is completely useless. However, for Avada, they have 24-hour online support, and their response time is within 1 minute, anytime. They will proactively help you modify the code. Even if you are a free user, Avada's customer support treats all issues equally. This is something Klaviyo cannot match.
July 5, 2025
June 29, 2025
ALYSSA was freaking amazing!!!! very very smart young lady and accomplished every single need I had. looking forward to doing great things with avada. Alyssa if you see this, you are GREAT!
June 23, 2025
Hana's service was very good, she helped me solve many problems. I highly recommend this APP
June 23, 2025
L'application offre une expérience utilisateur exceptionnelle et son support client est absolument irréprochable. Je suis bluffé par la réactivité et l'efficacité des équipes, qui répondent toujours avec professionnalisme à toutes mes interrogations. Je recommande fortement cette application à quiconque recherche fiabilité et performance au quotidien. Elle dépasse toutes mes attentes et s'est vite rendue indispensable.
June 15, 2025
So far so good. Great experiences with the customer service team Tracy, Charles, and Hana. There were all helpful and quick at answering questions.
June 8, 2025
I had a great experience with the online support team, especially Jasmine. She responded quickly and was incredibly helpful throughout the entire process. Her positive attitude and commitment to understanding and meeting customer needs truly stood out. Great customer service all around!
June 6, 2025
This program is very professional and can solve practical problems, and Hana is also very patient to help solve the problems encountered during use. It is highly recommended for everyone to use it.
June 3, 2025
Es mi primer día, Y todas mis dudas han sido resueltas rápidamente, Gracias a Hana, una atención al cliente buenísima. No esperaba tanta rapidez y preocupación por su parte, y me ha sorprendido gratamente. Así que de momento en atención al cliente doy 5 estrellas porque no hay 10. Así da gusto empezar a trabajar con una app nueva y que aún no conoces.
Using app
34 minutes
Total reviews
7
Average rating
3.1
May 30, 2025
Audrey was very nice and helpful. She managed to figure out and solve the problem. Thank you!
May 28, 2025
May 22, 2025
Had a small issue setting something up and reached out to Avada support — Alyssa helped me out quickly and clearly. Nice to know their support actually works when you need it!