Ahoi Marie review for Avada Email Marketing

1 / 5

May 7, 2024

Great help from Hana. BUT After the first hype it was very difficult to setup the newsletter. I could not even send a test to all my subscribers. Support is slow, or dosn't know what to do. Test failed -> App failed No recommendation !

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Ahoi Marie's store owner, We're glad to hear that Hana was able to provide you with great help initially. However, we're truly sorry to learn about the difficulties you encountered with setting up the newsletter and the subsequent support experience. Your feedback is essential for us to improve, and we're committed to addressing the issues you've raised. We understand the frustration when things don't work as expected, and we're here to assist you in resolving any outstanding issues. Our support team has reached out to you via email for further assistance, and we sincerely hope that we can work together to address your concerns and improve your experience with our app. Your satisfaction is our top priority, and we appreciate your patience and cooperation. Best regards, Avada Support Team

Avada Email Marketing for Shopify
Avada Email Marketing
4.9 star
1,923 reviews

Avada Email Marketing, Automation, SMS, Pop-up

Developer
Shopify App Store