ReedaDesigns by IdeaMosaic review for Avada Email Marketing

1 / 5

Jan. 6, 2021

I downloaded this app for the abandoned cart function as well as getting started with email marketing. From the moment I added it, I've been receiving email marketing from AVADA, which I have pressed unsubscribe on repeatedly. After unsubscribing 4 times, I am still receiving their emails, which breaches national privacy laws. My experience with this software is terrible. Not to mention the terrible english throughout their platform, how can I expect them to carry out my email marketing respectfully if they aren't even treating me respectfully? I do not recommend, pick any other service. I'm also fairly certain that their reviews are fake, because I am shocked that every other customer is experiencing 5 star service, that's simply not true.

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We are truly sorry for the not good experience you have gone through. About the follow-up emails from our site, this is the first time we heard about it and we are contacting our email server to check it right away. I would like to let you know that we will never want to breach the customers' privacy from our end. We understand that privacy and respect are must-follow when you do any kind of business. I have shot you an email, please kindly give us a chance to talk more and make this sorted out as soon as possible. Thank you so much, Rainy from AVADA

Avada Email Marketing for Shopify
Avada Email Marketing
4.9 star
1,900 reviews

Avada Email Marketing, Automation, SMS, Pop-up

Developer
Shopify App Store